Entellium
From Wikipedia, the free encyclopedia
| Entellium | |
|---|---|
 |
|
| Type | Private |
| Founded | Kuala Lumpur, Malaysia 2000 |
| Headquarters | Seattle, Washington |
| Key people | Paul Johnston |
| Industry | On-demand software |
| Products | Rave, eSalesForce, eCustomerCenter |
| Website | www.entellium.com |
Entellium is a U.S. software company that develops on-demand Customer Relationship Management (CRM) software for small and midsize businesses.
Contents |
[edit] History and current status
Entellium was founded in Kuala Lumpur, Malaysia, in May 2000 by Paul Johnston, a former Apple sales executive. The company moved its headquarters to Seattle, WA, in 2003 [1]. Entellium continues to maintain a research and development office in Kuala Lumpur.
[edit] Products
Entellium’s products include two CRM applications and an issue tracking system:
- Rave - A smart client CRM application built on the Windows Presentation Foundation
- eSalesForce - A web-based CRM application built on the ASP.NET Framework
- eCustomerCenter - A web-based issue tracking system
[edit] Gamer Influenced Design
In building its Rave product, Entellium used Gamer Influenced Design (GID)[2][3], a concept that incorporates video-game features into business software. Rave includes the following GID features:
- Star rankings associated with prospects and opportunities
- Animated effects
- Contextual activity sets
- Contact database
- Custom user profiles
- User performance ranking
[edit] Recognition
Entellium has received the following awards and media coverage for its software:
- A bronze 2007 IDEA honor co-sponsored by BusinessWeek magazine[4]
- A "leader" ranking from Forrester Research in the categories of both Sales Force Automation (SFA) and Customer Service Management[5]
- CRM Magazine's 2004, 2005 and 2006 Market Leader Award for Sales Force Automation (SFA)[6]
[edit] See also
[edit] Notes
- ^ Seattle Post-Intelligencer: Venture Capital Notebook
- ^ New York Times: Why Work Is Looking More Like A Video Game
- ^ About.com: Rave - A Gamer's Look at CRM
- ^ Industrial Designers Society of America (IDSA): 2007 IDEA Winners: Bronze
- ^ The Forrester Wave: Customer Service Management Software Q2 2007
- ^ destinationCRM.com: The 2007 Market Awards: Sales Force Automation
[edit] External links
- Entellium.com Main website.
