El Pollo Loco

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El Pollo Loco
Type privately held company
Founded Guasave, Sinaloa, in 1975
Headquarters Orange County, California
Key people Juan Francisco Ochoa
Industry Fast Food
Products Flame-Grilled Chicken and related Mexican food
Website www.elpolloloco.com

El Pollo Loco is a fast-food restaurant chain and Mexican grilled chicken franchise. "El Pollo Loco" is Spanish for "The Crazy Chicken".

Juan Francisco Ochoa started the restaurant in Guasave, Mexico, in 1975. By 1979, the chain had expanded over northern Mexico. In 1980, the first U.S. restaurant opened in Los Angeles, California. In 1983, the American restaurants in the chain were acquired by Denny's, with an agreement where the Ochoa family could operate the restaurants in Mexico.

There are some holes in the history presented at the El Pollo Loco website, however. The USPTO reports that El Pollo Loco's trademark was assigned from a Humberto Galvez to the El Pollo Loco corporation in 1981. El Pollo Loco joined the former Trans World Corporation with the rest of Denny's in 1987, but was sold as the holding company got rid of all its operations other than Denny's.

Humberto Galvez later started the Pescado Mojado (rhyming Spanish for "The Wet Fish") chain of fish restaurants.

A typical El Pollo Loco restaurant
A typical El Pollo Loco restaurant

In the United States, the El Pollo Loco chain operates in the Southwest and California, with two locations in the Chicago area, four in metro Atlanta, one in Connecticut at the Foxwoods Resort & Casino in Ledyard and a recently opened location in Tewksbury, Massachusetts. El Pollo Loco opened their first restaurant in Washington state on May 5th, 2008 (Cinco de Mayo) in Vancouver, Washington. Their main dish is pollo asado, a grilled marinated chicken. Initially, their competition was with KFC for plates of chicken, but today, they have expanded into burritos and salads, and serve items that compete with Taco Bell, Del Taco and other Mexican style restaurants. Their primary competition appears to come from smaller mom-and-pop restaurants with copycat names.

El Pollo Loco restaurant
El Pollo Loco restaurant

The chain's most recent marketing efforts, featuring a handsome Latino playing a character named El Caliente (Spanish for 'The Hot One') (played by Matt Cedeño), have drawn fire from Chicano advocacy groups who claim that the ads depict a stereotypical view of Latinos. Generally, however, El Caliente is seen as less offensive than previous Latino mascots, such as the Frito Bandito.

In Mexico, the originating chain still operates under the same name and logo in most of northern Mexico, particularly in cities such as Monterrey or Culiacán. The chain enjoys high commercialization on take out and fast food selling primarily grilled chicken. The chain marketing efforts are primarily on radio.

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