Davao Light & Power Co., Inc.
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Company Profile Totally Committed to Customer Satisfaction
Davao Light and Power Company is the third largest privately owned electric utility in the Philippines. One of the country's top 300 corporations, it is a wholly owned subsidiary of the Aboitiz Group of Companies' investment arm, Aboitiz Equity Ventures, Inc.
In the year 2005, Davao Light sold 1.258 billion kilowatt-hours (kWh) with peak demand at 230.140 megawatts (MW). Among the country’s most efficiently run power utilities, its systems loss rate of 8.51% is well below the government mandated cap of 9.50%.
Davao Light maintains a 45 MW standby diesel power plant, operated as needed to stabilize voltage as well as augment the power supply of its primary generating sources. It makes use of a fully functional automated mapping and facilities management (AM/FM) system to track the location of electric distribution assets in its franchise. Also in place is a Supervisory Control and Data Acquisition (SCADA) system, a facility that allows remote real-time data gathering and control of equipment in all power substations.
High-end computers, sophisticated software, and other devices are being used to speed up meter reading, streamline billing, provide efficient and prompt response to customer inquiries, generate management information, and analyze electrical grid information.
Special attention has been devoted to improving Davao Light’s service standards. Innovative re-engineering efforts have cut down service cycle times. Outsourcing of tasks and reallocating manpower and other resources has allowed the utility to improve productivity while keeping costs relatively stable. Current efforts focus on teamwork, service excellence, and professionalism, in preparation for a deregulated and competitive environment.
Now and in the future, Davao Light is committed to deliver reliable and efficient service at reasonable rates.
