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Written by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler. Crucial Conversations: Tools For Talking When Stakes Are High, 2002, published by The McGraw-Hill Companies.
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current | 16:24, 5 April 2007 | 267×400 (31 KB) | Camlaw (Talk | contribs) | (Written by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler. ''Crucial Conversations: Tools For Talking When Stakes Are High,'' 2002, published by The McGraw-Hill Companies. ) |
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