Talk:Craftsman (tools)

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Contents 1 Warranty 2 Craftsman Tools Markings 3 Warranty on Framing Hammers, Tape Measures 4 Actual text of warranty online? 5 Fair use rationale for Image:Craftsman logo.gif

[edit] Warranty

article states that all craftsman toold are covered under the same warrenty. this is not true. diffrent products have diffrent warrenties, for example most if not all craqftsman torque wrenches are only covered for 90 days.

Also - is it just me, or does this thing not read like it was written by a Sears Holding executive? Or at least an ad agency executive working for Sears Holdings? Don't get me wrong, I love my Craftsman tools, but I don't get quite this excited about them. -L. Greenway, Macon, GA

Actually, torque wrenches are covered under the lifetime warranty, but calibration of the torque wrench is only covered for the initial 90 days. Contact your local Sears - I believe if you have a faulty torque wrench, and sending it (and paying for) calibration fails to solve the issue, you'll receive a brand new torque wrench, and a refund of the calibration fee. Kythri 21:04, 28 November 2006 (UTC)

Torque wrenches only have a 1 year warranty against defects in material and workmanship and 90 days on calibration, not the lifetime warrenty. 75.6.7.142 20:13, 29 July 2007 (UTC)

Someone elaborated on the warranties, so that criticism is no longer accurate. However the tone of the majority of the text definitely sounds like it was ripped directly off Craftsman's "About us" website or something. Jeffadams78 18:01, 1 May 2007 (UTC)

If there were references/sources to this page it would be legitimate; however, there are none listed. It cannot be justified as fact without evidence to back it up.

[edit] Craftsman Tools Markings

What do the markings on craftman hand tools indicate?

The ones I purchased in 1962 are marked with a V or a JW .

I have also seen them marked with an E, VV, and VW.

Could these characters indicate the company who manufactured them for Sears?

Jerry

Reno, NV

Typically, these forge-marks either refer to a manufacturer, or a date of manufacture. Kythri 21:12, 28 November 2006 (UTC)

[edit] Warranty on Framing Hammers, Tape Measures

Craftsman has a new warranty on Framing Hammers & Tape Measurers, Framing hammers are no longer covered under the forever policy & tape measures will only be replaced in the tape fails to retract or the latch at the beginning of the tape falls off.

Craftsman Framing Hammers are still covered under the lifetime warranty; however, Craftsman no longer makes framing hammers. The result is that you can still exchange any old framing hammers you have for store credit which can be used to purchase another brands hammer.

Also the tape measure warranty covers basically anything that happens to the tool except for the blade being damaged. From what I've heard this change is due to abuse where people wpuld cut their tape’s blades in order to exchange them over and over for minor cosmetic damage & such. Also, I've noticed Sears has begun selling replacement blades you can insert into your measure, they're cheaper than buying a new tape and assume once you replace a broken blade your lock etc. is still covered. Nom Déplûmes 03:58, 26 November 2006 (UTC)

[edit] Actual text of warranty online?

Does anyone know of the actual warranty text being online anywhere? I've found a Canadian Sears/Craftsman warranty, but not anything explicit for the United States. Kythri 21:11, 28 November 2006 (UTC)

I haven't been able to find the text online, but here is the text from a combination square:

FULL UNLIMITED WARRENTY If this product fails to give complete satisfaction, RETURN TO THE NEAREST SEARS STORE IN THE UNITED STATES and Sears will replace it, free of charge. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179

However, the exact text can vary slightly, ussualy to detail exclusions on 'expendable' parts, such as the blades on a box-knife, but this is the general form on all the tools in the store where I work which have the lifetime warrenty.75.6.7.142 20:05, 29 July 2007 (UTC)

I have found that the warrenty does exsist —Preceding unsigned comment added by 198.110.177.157 (talk) 17:34, 10 October 2007 (UTC)

You can find the warranty statements online if you view the owner's manual.--Cell21633 (talk) 09:42, 13 January 2008 (UTC)

[edit] Fair use rationale for Image:Craftsman logo.gif

Image:Craftsman logo.gif is being used on this article. I notice the image page specifies that the image is being used under fair use but there is no explanation or rationale as to why its use in this Wikipedia article constitutes fair use. In addition to the boilerplate fair use template, you must also write out on the image description page a specific explanation or rationale for why using this image in each article is consistent with fair use.

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BetacommandBot (talk) 21:34, 13 February 2008 (UTC)