Corporate services
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Corporate services are activities that combine or consolidate certain enterprise-wide needed support services, provided based on specialized knowledge, best practices, and technology to serve internal (and sometimes external) customers and business partners.
In the United Kingdom, the public audit agencies produced a report in May 2007 called " Value for Money in public sector corporate services "
http://www.public-audit-forum.gov.uk/publicat.htm
This provides performance indicators in five categories ( Finance ; Human Resources ; Information & Communication Technology ; Procurement ; Estates Management )