Conflict Resolution (The Office episode)

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The Office episode
"Conflict Resolution"

Michael attempts to better perform "Conflict Resolution" than Toby.
Episode No. 27
Prod. Code 02020
Airdate May 4, 2006
Writer(s) Greg Daniels
Director Charles McDougall
Guest star(s) Scott Adsit

The Office Season 2
September 2005 - May 2006
  1. The Dundies
  2. Sexual Harassment
  3. Office Olympics
  4. The Fire
  5. Halloween
  6. The Fight
  7. The Client
  8. Performance Review
  9. E-mail Surveillance
  10. Christmas Party
  11. Booze Cruise
  12. The Injury
  13. The Secret
  14. The Carpet
  15. Boys and Girls
  16. Valentine's Day
  17. Dwight's Speech
  18. Take Your Daughter to Work Day
  19. Michael's Birthday
  20. Drug Testing
  21. Conflict Resolution
  22. Casino Night
List of all The Office episodes...
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"Conflict Resolution" is the 21st episode of the second season of The Office (U.S. version). It was written by Greg Daniels and directed by Charles McDougall. It first aired on May 4, 2006.

Contents

[edit] Synopsis

When Michael hears Oscar complaining about Angela's baby poster to Toby, he intervenes and resolves the conflict himself by forcing his "solution" onto all parties. Inspired, Michael wrests the other unresolved office complaints from Toby, determined to resolve them all. Meanwhile, photos for identification badges are being taken in the break room.

Michael publicly reads all the outstanding complaints against everyone, which only serves to further increase office tensions. Pam is particularly troubled by an anonymous complaint that she plans her wedding during office hours, a complaint she concludes was filed by Angela.

Dwight becomes furious that his voluminous complaints against Jim have gone ignored, and threatens to quit if Michael does not fire Jim. When Michael reads all of Jim's pranks on Dwight, Jim begins to regret how much time he has wasted at the office.

As everyone poses for a group picture, Jim admits to Pam that it was he who had registered the complaint about her wedding planning. The next day, Jim secretly sees Jan for an interview.

[edit] Deleted scenes

The Season Two DVD contains a number of deleted scenes from this episode. Notable cut scenes include:

  • Dwight finds his desk encircled in police tape.
  • Dwight annoys the photographer in various ways.
  • Michael discusses conflict and conflict resolution and dedicates himself to resolving all the old cases "before Toby can kill or rape another person."
  • Dwight gives Pam "Level Red" security clearance.
  • Meredith and Kevin get their pictures taken.
  • Dwight is hassled by building security.

[edit] Notes

  • The poster Oscar complains about was given to Angela by Toby in the Secret Santa swap in "Christmas Party".
  • The final scene in which Toby places the box of complaints on a shelf with hundreds of similar boxes is a nod to the final scene of Raiders of the Lost Ark and Citizen Kane. (See also the Government Warehouse plot device.)
  • Roy's last name ("Anderson") is finally revealed on the "Save the Date" card that Angela holds up to the camera. If Pam and Roy did marry, her name would become Pamela Anderson.
  • Dwight says that he doesn't smile if he can help it, yet later in the episode he tries to smile in the office picture.
  • Michael says that it was hard to get a good picture of 15 people, but there are only 14 people in the photo.

[edit] External links

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