Talk:Computer reservations system
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[edit] New generation of CRS?
Does anyone have more information to offer on the "new generation" of CRS that offers reservations for activities and events, such as Viator and Adventure Central?
[edit] No Pegasus?
if i'm correct Pegasus Solutions is a GDS too, how come no one hasn't noticed it missing here!?!?! Pegasus Solutions
They dont provide airline reservations (they are limited to hotel only), The four main players listed offer car hire/flight/hotel reservation facilities. —Preceding unsigned comment added by Marma1 (talk • contribs) 14:45, 6 September 2007 (UTC)
I think we should keep this 'Airline' Orientated —Preceding unsigned comment added by 203.35.229.129 (talk) 00:23, 9 April 2008 (UTC)
[edit] Mistake?
The article says Amadeus uses both browser based and vpn based access. I thought that Galileo does the latter
[edit] Apollo vs Sabre
A very good description is contained in Thomas Petzinger's HARD LANDING: THE EPIC CONTEST FOR POWER AND PROFITS THAT PLUNGED THE AIRLINES INTO CHAOS (1995). The big battle in the late 70s and early 80s was between United Airlines "Apollo" system and American Airlines "Sabre" system. But were supposedly neutral systems that gave travel agents accurate and up-to-the-minute information, but did the two companies cheat at the edges? Yeah, they did, and sometimes it seemed it was more than just the edges!—Preceding unsigned comment added by 63.235.28.21 (talk • contribs) 13:48, 30 April 2006
[edit] Outdated links
The link "Consumer Web Watch: Computer Reservations System (CRSs) and Travel Technology" seems outdated; web page no longer available. The link "Anderson, Karen. "Evolution of the GDS" (PDF), Press.com" seems outdated. Removed Wake 05:27, 4 March 2007 (UTC)
[edit] Wrong?
I am searching the web now for 'central reservation system'. The abbreviation for this is CRS as well. Does this mean both terms are abbreviated with CRS? And what is the exact definition of a central reservation system?
- Read The Fine Acronym? ;-) ClementSeveillac 22:26, 7 June 2006 (UTC)
[edit] rename or rewrite?
This article either needs to be renamed or updated or improved. I'm not sure which. CRS is generic and this article is only about airline systems. Hotels and other businesses use these. Vegaswikian 07:57, 20 July 2006 (UTC)
Nope , "systems are now accessible to consumers through Internet gateways for hotel, rental cars, and other services as well as airline tickets." If you go to the pages from Sabre etc you get more information. reg .Mion 18:42, 20 July 2006 (UTC)
[edit] New Generation of CRS/GDS
The new systems of CRS/GDS, called GNE (GDS, new entrants), pronounced "genie", are internet-based access and distribution systems not requiring data in the system to be stored in the system in advance for usage, unlike traditional CRS/GDS antiquated mainframes which operate over dedicated telephonic systems and required advance storage in order to book (and where they made most of their revenue in the past.)
The GNE can search multiple individual travel sites (airlines, car rental agencies, hotels, tour operators, cruise lines, etc.) as well as other consolidated travel sites (Expedia, Travelocity, Orbitz, etc.), and other airline/car/hotel/tour/cruise consolidators/wholesalers/discounters, etc., all at the same time; create a virtual data set for use in the GNE, and then present the data under many different parameters/filters for the purpose of creating a travel arrangement, i.e. a Passenger Name Record (PNR.)
Unlike traditional CRS/GDS systems, elements of the PNR do not have to be booked thru the same supplier of data; each element can be booked directly with each individual supplier, thus lowering data storage costs.
The GNE then creates a master record of the arrangements booked, i.e. a Super PNR (SPNR), and provides a summary of the arrangement for the traveller.
Appendments, changes, cancellations, etc. work in the same way.
thx//ajp
[edit] Someone please update this article
According to this link http://www.amadeus.com/amadeus/x26292.html Amadeus' marketshare has passes 30%
This needs to be defined as Amadeus always qoute terminals as their market share which they have a large number of due to airlines also using their systems, should this not be based on segments as they are the true revenue generator? marma1 06/09/2007 —Preceding unsigned comment added by Marma1 (talk • contribs) 14:48, 6 September 2007 (UTC)
Hi,
I can confirm that Amadeus' GDS (the current term for CRS) market share estimates are based on the share of air segments (ie one-way tickets) where the ticket was issued by a travel agent, not the number of terminals connected to the system.
Best regards AmadeusSpokesperson (talk) 14:47, 22 May 2008 (UTC)
[edit] flight sector?
Whats a flight sector? I think it should be flight segment, but I'm not sure.. Anyone else know what its supposed to be? —Cliffb 02:07, 25 August 2006 (UTC)
[edit] Amadeus vs Galileo
A recent edit [1] changed "Sabre, Galileo and Worldspan have full browser based solutions while Amadeus still utilizes a VPN based system." to "Sabre, Amadeus and Worldspan have full browser based solutions while Galileo still utilizes a VPN based system." Since the edit was unsourced, I'm concerned about the accuracy of this information. Does anyone know which version is true? -Harmil 12:49, 30 August 2006 (UTC)
Hi,
I can't speak on behalf of Galileo but I can confirm that Amadeus has a full, browser-based solution. Travel agents can choose to use the graphical user interface or the older "green screen". More experienced travel agents often prefer the green screen.
Best regards AmadeusSpokesperson (talk) 14:50, 22 May 2008 (UTC)
[edit] Forgot a major NAmerican Res System
Much of the market information is blatantly incorrect. For example, mention of US going to Amadeus with the America West merger and Continental being on Amadeus. One major N American system missing is SHARES which is owned by EDS. Both of the previously mentioned airlines use Shares. The "old" US Airways uses Sabre, also owned by EDS [2]
This article requires a complete re-write just to correct the facts, let alone the format. Guilden NL 05:52, 4 December 2006 (UTC)Guilden_NL
Yes, the Continental section is incorrect. Continental does not use Amadeus it uses SHARES. SHARES (owned by EDS) is also used by Virgin Atlantic, Mexicana, Aero Mexico and others. This should be corrected asap. --216.21.150.97 00:12, 19 December 2006 (UTC)
[edit] Section about code sharing
I have made an attempt to clean up this section, as requested. If you think it is now good enough, pls remove "needs clean up" template. --Dutch-Bostonian 21:22, 17 February 2007 (UTC)
Well, the section about Core Sharing should be completely removed. It has very little to do with CRS. 64.231.233.114 19:50, 27 April 2007 (UTC)
[edit] CopyVio?
Some of this article seems to be copied from http://www.du.ac.in/coursematerial/ba/tourism/Lesson01-20.pdf. I didn't see an explicit copyright, perhaps it could be considered plaguerism. Wake 05:23, 4 March 2007 (UTC)
- I can't load that document at all (link doesn't respond) so I can't say for sure, but I certainly can say that this article needs to be re-written, especially since we've had a rash of large, anonymous edits with no edit summaries on a number of CRS-industry-relate pages recently. -Harmil 02:43, 14 March 2007 (UTC)
[edit] CRS/GDS
The correct term of the abbrieviation CRS is CENTRAL reservations system, not computerised. There is a very big difference beteween a CRS and a GDS. A GDS is a distributions system and holds no inventory. The GDS connects to several different CRSs. For example Amadeus provides both CRS and GDS, but it is two different products/services
This article really needs rewriting, if no one else is willing to, I will do it. The information about GDS should be moved to a separate article Global distribution system. --Tradof 09:50, 30 April 2007 (UTC)
- Sorry, this seem to be an industry of abbrieviation confusion... I checked further, and it seems like Computer reservation system -CRS is usually referring to the same as Global Distribution system-GDS. I.e. a reservations system without its own inventory connecting the travel agents to the airlines (or other travel suppliers, train, ferry, cruise, hotel, car rental). On the other hand, Centralized reservation system-CRS is one travel supplier's own inventory system and is also called a booking engine. To make the confusion bigger Amadeus call their booking engine a CMS, which usually is a Content Management System, but in Amadeus' case a Customer Management Solution.
- So I agree that this should be one article, and being a GDS it should cover all travel secotrs, but we are missing an article about the other CRSs. --Tradof 10:54, 30 April 2007 (UTC)
This article need rewriting, no doubt. Also, CRS stands for computerised, not central. The starting section named "Today's challenges" sounds like an extract from an IT salesman's presentation kit. TPF(Transaction Processing Facility) is still very widely used, incorporating support for mordern technologies and communication frameworks. Worldspan themselves have invested millions for expanding TPF using IBM's new mainframe technology See here: http://www-03.ibm.com/industries/travel/doc/content/news/pressrelease/1781775106.html (23:48, 3 August 2007 (UTC))
[edit] Codeshare (again)
I have once again removed the section on code sharing. This had nothing to do with the CRS which is merely a reservation tool used by airlines and travel agents (which I was for several years). The CRS systems do show flights that are code shared clearly, any failure to pass this on to the client is purely the fault of the agent. Please show why you feel this information should be included.--Dmol 20:16, 24 September 2007 (UTC)
- -rv codesharing codes are handled within the CRS, which makes it relevant, that its the fault of the agent or not isn't relevant, the agent isn't discussed here. revert.Mion 20:32, 24 September 2007 (UTC)
What are "codesharing codes"?. The only indicator I ever saw was a small indicator before the flight number in the display (and sometimes you could recognise patterns in the flight numbers).
-
- Thats what you see as an agent on you screen, you get preselected data from the database, if you would have full acces to the database, you would see the full list of codesharing codes.Mion 20:57, 24 September 2007 (UTC)
The public does not ever see the output of a CRS, that is why the agent comments were valid.
Code share was around a long time before CRS, perhaps decades before. The fact that it is evident in the CRS does not mean that it is a product of the CRS, merely that is where it can be seen. But how is "Competitive Concerns resulting from Codesharing" a valid header for this subject, when codeshare already has its own article which includes the information you keep adding is already there.--Dmol 20:43, 24 September 2007 (UTC)
- ok, these are 2 issues, the 1. if it's evident in the CRS or a product of the CRS doesn't matter, the fact that its part of the CRS grants it the right to put a section about it in the article.
- Which also answers the second question, if you ad a section in another article you have to give a short version of the other article, thats why "Competitive Concerns resulting from Codesharing" is the head of this section.Mion 20:51, 24 September 2007 (UTC)
[edit] Galileo (CRS)
Somebody knows where the article Galileo (CRS) went ? Mion 21:14, 24 September 2007 (UTC)
It's at Galileo CRS--Dmol (talk) 19:18, 22 December 2007 (UTC)
[edit] Merger
Somebody else tagged Airline Reservation System to be merged here, but didn't tag this article or create the subsection here, so I'm doing that. I'm also voting support - this would give a nice historical perspective to online reservation systems. Other opinions? Torc2 (talk) 13:54, 22 December 2007 (UTC)
- I'm not convinced that this is a good idea. I would strongly oppose this if attempted before the present article is rewritten to fix the noted problems. Vegaswikian (talk) 00:31, 2 February 2008 (UTC)
[edit] US bias
Important though the US experience is in many matters to do with the air industries, there is no reference to ay work outside the US, such as the systems built in the 1980s by British Airwys. I propose the name of this article is changed to refect its lack of worldwide perspective. Chasnor15 (talk) 07:13, 27 March 2008 (UTC)
