Comparison of issue tracking systems
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This page contains both issue and bug tracking systems. The distinction is uncertain in some cases, so have a look at the other category as well when missing an entry.
Contents |
[edit] Issue tracking systems
| System | Creator | License | Implementation language |
User interface |
Back end | Source code revision control system integration[1] | Dynamic documentation integration/generation | Test planning integration | Customizable workflow | Unicode support | LDAP user authen. | Custom Fields | Email Integration(Both ways) [2] |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| bigWebApps HelpDesk | bigWebApps | Per seat based on internal and external usage | Web, e-mail, | SQL Server | Custom reports, Configurable dashboard, Customizable business rules for routing, tech notes | Yes | Yes | Yes Microsoft Active Directory |
Yes | Yes | |||
| c.Support | GWI Software, Inc. | Proprietary, Commercial, Source Code License available | ASP.NET, XHTML, C# | Web, e-mail | Microsoft SQL Server | Extensive workflow, automated or manual routing, service level agreements, ITIL, automatic assignment, statistical reports, Knowledge Base, advanced search, file attachments, inbound emails to issues, notifications, configurable dashboard, report writer, WMI based Asset Management, escalation rules, surveys, related issues, call scripts | Yes Extensive and dynamic |
Yes | Yes Microsoft Active Directory |
Yes | Yes Outbound (S)SMTP, Inbound (S)POP3, IMAP4 (SSL/TLS) |
||
| codeBeamer | Intland Software | proprietary | Java | Web, e-mail, Web services, Eclipse plug in, NetBeans plug in module | MySQL,Derby, Oracle | Subversion, CVS, Synergy CM,Visual SourceSafe (cb 4.1), [PVCS (cb 4.1)] | enterprise wiki knowledgebase (based on JSP), configurable reporting engine with charts and reports, export to MS Excel, PDF, RTF, XML | Yes | Yes | Yes | Yes | Yes | |
| DevTrack | TechExcel | proprietary | C++, C#, ISAPI | Windows client, Web, e-mail, Web services | SQL Server, MySQL, Oracle, Access | CVS, Subversion, Perforce, Microsoft Team Server, AccuRev, Visual SourceSafe, ClearCase | reporting engine | Integrated with DevTest for test management | Yes | Yes | Yes | Yes | Yes |
| eTicket | eTicket | GPL | PHP on all platforms | Web, e-mail | MySQL | Yes | No | Yes | |||||
| ExoHelpDesk | ExoScripts | Apache License variant, with additional restrictions | PHP on all platforms | Web, e-mail | MySQL | basic reporting | Yes | Yes | No | No | Yes | Yes | |
| fixx | hedgehog lab | proprietary | Java | Web, REST, e-mail | DB2, Firebird, HSQLDB, MaxDB, MySQL, Oracle, PostgreSQL, SQL Server, Sybase ASA | flexible filtering engine for reporting, export to MS Excel, PDF, CSV, XML | Yes | ||||||
| GLPI | Indepnet | GPL | PHP | Web, e-mail | MySQL | Knowledge Base,Asset Management done via OCS Inventory | Yes | Yes | Yes | Yes | Yes | ||
| HelpSpot | UserScape | proprietary | PHP | Web, e-mail, RSS, API | SQL Server, MySQL, PostgreSQL | reporting: integrated charts and reports, export to Excel | Yes | Yes | Yes | Yes | |||
| IBM Rational ClearQuest | Rational Software | proprietary | kernel: executables for several platforms; hooks: Perl and Visual Basic | Web, Windows client, e-mail | IBM DB2, Oracle, SQL Server, Access, Sybase ASA | ClearCase AccuRev | reporting: integrated charts and interface to Crystal Reports | Yes | Yes | Yes | Yes | Yes | Yes |
| Instant Business Network | Mediachase | Hosted version or local server package | C# | Web, Optional Windows client for secure messaging, MS Office integration | SQL Server | CVS, Team Foundation Server | Reporting: Canned as well as Custom Reports available | Yes | Yes | Yes | Yes | Yes | Yes |
| IssueNet | Elsinore Technologies Inc. | proprietary | ASP.NET,C#,C++ | Web, Winforms, E-Mail, Outlook plugin, Visual Studio plugin, | SQL Server | Subversion, Visual SourceSafe, Perforce | Advanced reporting, configurable dashboards, Microsoft Project integration | Yes | Yes | Yes | Yes | Yes | |
| IssueTrackerProduct | Peter Bengtsson | ZPL | Python | Web, e-mail | |||||||||
| IssueTrak | IssueTrak, Inc. | Hosted, Proprietary, Commercial | ASP.NET, HTML, VBScript on Windows | Web, e-mail | Microsoft SQL Server | Add unlimited # of comments to issues, automatic assignment, statistical reports, knowledge base, search issues, file attachments, convert incoming emails to issues, configurable dashboards, report writer, scheduled reports, escalation rules, SLAs, surveys, recurring issues | extensive, customizable | Yes Microsoft Active Directory | Many, Highly Customizable | Yes, Both Ways, SMTP Outgoing, POP3 Incoming, MAPI (Exchange) Incoming | |||
| Issue Tracking Anywhere | Dynamsoft Corporation | Hosted, Proprietary | ASP.NET, C# | Web | Microsoft SQL Server | reporting: integrated charts and reports | Yes | Yes | No | Yes | Yes | ||
| IssueView | IssueView.Com | proprietary | ASP.NET, C# | Windows, Web, e-mail | SQL Server, Access | integrated reporting, Word merge, charts | extensive, customizable | No | |||||
| itracker | itracker.org | LGPL | Java | Web, Eclipse plugin, Web service | HSQLDB, Firebird, SQL Server, MySQL, DB2, Oracle, PostgreSQL (anything Hibernate supports) | Yes | Yes | Yes | No | ||||
| InformUP | InformUP.com | Proprietary | ASP.NET, C# | Windows, Web, e-mail | Access | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| JTrac | The JTrac project | Apache License | Java | Web | Oracle, DB2, Microsoft SQL Server, Sybase, MySQL, PostgreSQL, TimesTen, HypersonicSQL, SAP DB, InterSystems Cache' | Subversion | reporting: export to Excel | Yes | Yes | Yes | Yes | Yes, one-way | |
| Liberum Help Desk | Doug Luxem | GPL | ASP | Web | SQL Server, Access | ||||||||
| LibreSource | Artenum | QPL | HTML/Java on all platforms | Web | PostgreSQL | Subversion, LibreSource Synchronizer | Yes | ||||||
| LiveTime Service Manager | LiveTime | proprietary | Java | Web, e-mail | DB2, Informix, SQL Server, MySQL, DB2, MySQL, PostgreSQL, Sybase ASA | knowledgebase, reporting, forums, visual workflow editor, configurable dashboards, search engine | Yes | Yes | Yes | Yes | Yes | ||
| KACE Systems Management Appliances | KACE | proprietary | PHP | MySQL, Apache | [] | Yes | No | Yes | Yes | Yes | |||
| Microsoft Team Foundation System | Microsoft | Proprietary, Commercial | .NET | Web, Windows, Visual Studio, MS Excel, MS Project | MS SQL Server | Team Source | Yes - workflow definitions, process documentation | Yes | Yes - can define different workflows for each Work Item type and define custom Work Item types | Yes | Yes - Active Directory | Yes - can define different fields for each Work Item type and define custom Work Item types | Yes |
| Mojo Helpdesk | Metadot Corp. | online / hosted only | Ruby on Rails, AJAX | Web, e-mail | RSS, API, Web service | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Novo Help Desk | Novo Solutions Corp. | proprietary | Web, e-mail | SQL Server | knowledgebase, reporting, configurable dashboards | Yes | Yes | Yes Microsoft Active Directory | Yes | Yes | |||
| OMNITRACKER | OMNINET GmbH | proprietary | C++, ASP.NET | Windows client, Web, PocketPC, e-mail | Oracle, SQL Server, Access | reporting via Crystal Reports; mail merge via Microsoft Word | Yes | Yes | Yes | Yes | |||
| OTRS | otrs.org | GPL | Perl | Web/E-Mail | MySQL, PostgreSQL, Oracle, SQL Server | Advanced reporting, configurable dashboards | Yes | Yes | Yes | Yes | Yes | ||
| Polar Help Desk | Polar Software Company | Proprietary, Commercial, Source Code License available | ASP.NET, C# | Web, e-mail | Microsoft SQL Server | service level agreements, ITIL, statistical reporting: integrated charts and reports,, Knowledge Base, advanced search, file attachments, inbound emails to issues, notifications, escalation rules | Yes | Yes Microsoft Active Directory |
Yes Outbound SMTP, Inbound (S)POP3, IMAP4 |
||||
| Remedy Action Request System | Remedy Corporation | proprietary | thick Windows client, Web, Web service | Oracle, SQL Server, DB2, Informix, Sybase ASA | With RKM, the Remedy Knowledge Base product from BMC | No | Yes[3] | Yes | Yes | Yes | |||
| Request Tracker | Best Practical Solutions LLC | GPL | Perl | Web, e-mail, command-line | MySQL, PostgreSQL, Oracle | Subversion, CVS | Yes | Yes | Yes[4] | Yes | Yes | ||
| Roundup | Ka-Ping Yee, Richard Jones | MIT license (ZPL v 2.0 for the template system) | Python | Web, e-mail, command line | SQLite, MySQL, PostgreSQL | Subversion[5] | wiki can be integrated or linked[6] | Yes | Yes | Yes[7] | Yes | Yes | |
| RMTrack | RMTrack Issue Tracking Solutions Inc. | Proprietary | ASP, VB6, C++ | Web | Microsoft SQL Server | Advanced reporting, integrated charts, export to Excel | No | Yes Extensive and dynamic |
No | Yes Microsoft Active Directory |
Yes | Yes Outbound SMTP, Inbound (S)POP3 |
|
| ServiceCenter | Peregrine Systems | proprietary | Web | ||||||||||
| ServiceDesk Plus | Adventnet | proprietary | Web | SQL Server, MySQL | Yes but basic | Yes | Yes | Yes | Yes | ||||
| ServiceDesk SD² | Solvedirect | proprietary | Web, PDA, mobile, email, SMS | PostgreSQL | Yes | Yes, multiple workflows, workflow mapping to third-party systems | Yes | Yes | Yes | ||||
| SharpForge | XP Software Services | New BSD | C#/.NET | Web, RSS, email, | SQL Server/MSDE, ASP.NET | Subversion | Standard html content loaded directly out of the Subversion repository. | No | No | Yes | No | No | No |
| Simpleticket | Spur | GPL [1] | Ruby on Rails | Web | MySQL, PostgreSQL | Subversion | |||||||
| Sinergia | GLR | GPL | ASP.NET, C# | Web | SQL Server, Windows Workflow Foundation | Yes | |||||||
| SmarterTicket | SmarterTools | proprietary | ASP.NET | Web, e-mail | MySQL, MSDE, SQL Server | knowledgebase, reporting | No | No | No | Yes, can authenticate against Active Directory | No | Yes, manages a single mailbox allocated for this purpose alone | |
| Spiceworks Desktop | Spiceworks | proprietary, freeware | Ruby on Rails | Web, e-mail | sqlite | asset inventory, reporting, ticket-based help desk | |||||||
| Support Fusion | Support Fusion | proprietary | ASP.NET | Web, e-mail | SQL Server | knowledgebase, reporting, automatic FAQ generation | Yes | ||||||
| SupportSuite | Kayako | proprietary | PHP | Web, e-mail, SMS, WAP | MySQL | e-mail management, ticket-based help desk, live chat, knowledgebase, troubleshooter, file management, reporting | Yes; extensive and dynamic SLA integration and workflow management | Yes | Yes; can authenticate against Active Directory | Yes | Yes; outbound, inbound for both staff and end users | ||
| SysAid | Ilient | proprietary | HTML/Java | Web | Yes | Yes | Yes | Yes | Yes | ||||
| TagTicket | TagTicket Ltd. | Commercial, Trial Available | PHP, XHTML, AJAX | Web, Email, RSS | MySQL | Focuses on ease of use, setup and the interface. Requires no installation, or technical expertise. Provides tagging , User management and email piping. Subscription based ($40 per month). | Yes Lightweight controls let User decide workflow |
Yes | No | Yes | Yes (Tickets are completely integrated with email functionality, for both updates and creation) |
||
| Teamwork (software) | Open Lab | proprietary, some parts LGPL | Java | Web, e-mail | all relational (uses Hibernate) | ||||||||
| Track-It | Numara Software | proprietary | Web, e-mail, Windows client | SQL Server, Oracle | Custom reports using Crystal Reports, configurable dashboard, tech notes | Yes | Yes Microsoft Active Directory |
Yes | Yes | ||||
| Unicenter Service Desk (USD) | Computer Associates (CA) | proprietary | C++ | Web, e-mail, API, batch, web services, JAVA client | SQL Server, Ingres, Oracle | reporting: integrated text reports. External MS Access predefined, Crystal report Predefined. | No | Yes | Yes | Yes | Yes | Yes | |
| versaSRS Issue Tracker | versaSRS | proprietary | ASP.Net | Web | MS SQL Server | knowledgebase | No | Yes | Yes | Yes | Yes | Yes | |
| VisionProject | Visionera AB | proprietary | Java | Web (hosted or installed version), e-mail, web service | SQL Server, MySQL | Yes, Subversion | Yes, reporting, scheduled reports by mail, knowledgebase, support center, spam protection, charts, export to PDF, Excel, CSV, XML, MS Project | Yes | Yes | Yes | Yes | Yes | Yes |
| Volo Milestone | Volo, LLC | GPL | PHP on Linux and Unix | Web | PHP, PostgreSQL | knowledgebase, reporting | No | Yes | Yes | Yes | Yes | Yes | |
| Web Help Desk | MacsDesign Studio, LLC | proprietary | Java | Web, e-mail | OpenBase, FrontBase, MySQL, SQL Server, PostgreSQL, Oracle | Dynamic request forms based on category choice, Dynamic auto-routing of request tickets, Auto FAQ generation, Integrated charts and reports, context sensitive help | Yes | Yes | Yes Microsoft Active Directory or LDAP |
Yes | Yes | ||
| WebAsyst Issue Tracker | WebAsyst, LLC | proprietary | PHP | Web, Windows client | MySQL | knowledgebase | Yes | Yes | No | Yes | Yes | ||
| Webolize IssueTracker | Webolize LLC | GPL | ASP.NET | Web | time-tracking,project-management | Yes | |||||||
| Wrike | Wrike, Inc. | hosted, proprietary | Java | Web (hosted and installed on own server), email | PostgreSQL | Subversion | real-time customized reports, export to Excel, scheduled reports by mail, alerts, discussions, Gantt charts, | API available for any integration | Yes, unlimited number of workflow templates | Yes | Yes, two-way email integration with any email software | ||
| wIT Issue Tracker | WaterProof Software, SARL | proprietary | PHP | Web, Web services, e-mail | knowledgebase, project-management, statistics, charts and reports | Yes | Yes | Yes | Yes | Yes, one-way | |||
| Zendesk | Zendesk, ApS | proprietary | Ruby on Rails | Web, Web services, RSS, e-mail, REST | MySQL | reporting: integrated charts and reports, export to Excel | Yes | Yes | Yes | Yes, two-way |
[edit] Bug tracking systems
| System | Creator | License | Implementation language(s) |
User interface |
Back end | Source code revision control system integration[8] | Dynamic documentation integration/generation | Test planning integration | Customizable workflow | Unicode support | LDAP user authen. | Launch Date | Last Update |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 16bugs | Michele Finotto & Wonsys S.r.l. | proprietary (hosted) | Ruby on Rails | Web & e-mail | N/A (Hosted) | Yes | 03/2006 | 2008 | |||||
| AceProject | Websystems, Inc. | proprietary | ASP | Web | Access, SQL Server | 2001 | 10-01-2007 | ||||||
| AVS woodpecker issue tracker | AVS GmbH | proprietary | PHP | Web | MySQL | integrated charts and reports | Yes | ? | ? | ||||
| Arctic | Olate Ltd | proprietary | PHP | Web (installed on own server or hosted) | MySQL | ? | ? | ||||||
| BugAware | Jackal Software | proprietary | ASP | Web (ASP hosted or locally installed) | Access, SQL Server | Yes | Yes | ||||||
| BUGS - the Bug Genie | Ruffdogs | MPL 1.1 | PHP | Web, e-mail | MySQL | reporting: customizable, exportable | |||||||
| BugSentry | IT Collaborate | proprietary | |||||||||||
| BugTracker.NET | ifdefined.com | GPL | ASP.NET/C# on Windows | Web, e-mail | SQL Server, SQL Server Express | Subversion | integrated charts and reports | No | Yes | Yes | Yes | 2002 | 2008 |
| BugWiki | Text-Decoration:None | Proprietary | PHP | Web (hosted) | SQLite | No | No | No | No | No | No | 2008 | 2008 |
| Bugzero | WEBsina Software | proprietary | Java | Web, e-mail | JDBC: MySQL, PostgreSQL, Oracle, SQL Server, DB2, Sybase ASA, Access |
CVS, Perforce | source control | Yes, per project | Yes | ||||
| Bugzilla | Mozilla Foundation | MPL | Perl | Web, e-mail, RSS, Web service, command-line | MySQL, PostgreSQL | CVS, Subversion, Perforce, AccuRev - (see site for up-to-date list) | reporting: integrated reports and charts, scheduled reports by mail | Testopia, VeryWeyes | No[9] | Yes | Yes | ||
| Clarity | korzh.com | proprietary | Java | Web | filesystem | Subversion | Yes | ||||||
| Collaboa | Johan Sørensen | MIT License | Ruby on Rails | Web | MySQL | Subversion | |||||||
| CompassTMS | BBLsolutions | proprietary | [WIN32] | Windows client/server (3-tier), e-mail. Defect management, Change Management, Release Management - integrated with Test Management System. | SQL Server, Oracle | No | Yes | Yes | Yes | Yes | Yes | ||
| CVSTrac | D. Richard Hipp | BSD variant | C | Web | SQLite | CVS, Subversion, Git | integrated wiki | ||||||
| Debbugs | Debian | GPL | Perl | Web, local, email | Flatfile, BDB indexes | VCS Agnostic, DAK integration | No | No | No | Yes | N/A | ||
| Defect Manager | Tiera Software | Free 5-Users | C++, C#, ASP .net | Windows, Web, local, email | Oracle, SQLServer, Jet Engine (Access database) | VSS, PVS | Knowledgebase, Client Support Portal | Yes | Yes | Yes | Yes | 12/21/2000 | 3/15/2008 |
| Defect Tracker | New Fire | Free 5-Users | Java | Web, local, email | Major databases | VSS, PVS | Yes | Yes | Yes | Yes | |||
| DisTract | Matthew Sackman | 3-clause BSD | Haskell, Javascript | Web (Firefox only) | Monotone | Monotone | No | No | Yes | Not needed (distributed bug tracking system) | |||
| DITrack | Vlad Skvortsov, Oleg Sharov, Ivan Glushkov | BSD | Python | command line | Subversion | Subversion | |||||||
| EmForge | EmDev | LGPL | J2EE | Web, Eclipse via MyLyn, e-mail, RSS, Visual Studio plugin, Pocket PC client | IBM DB2, Oracle, SQL Server, MySQL, PostgreSQL, Firebird, Hypersonic SQL, InterBase | Subversion, CVS | JasperReports | Yes | Yes | Yes | 8 September 2006 | 10 June 2008 | |
| eTraxis | Artem Rodygin | GPL | PHP | Web, e-mail | MySQL, PostgreSQL, SQL Server, Oracle | built-in reporting engine | Yes, unlimited # of workflow templates | Yes | Yes | ||||
| Eventum | MySQL AB | GPL | PHP | Web, e-mail, IRC | MySQL | CVS | |||||||
| FIT-BugTrack | Alcea Technologies, Inc. | proprietary | HTML/Java on all platforms | Web, e-mail | flat file or JDBC (SQL Server 2000, Oracle, MySQL, etc.) | Visual SourceSafe, Perforce, CVS | reporting: integrated charts and reports, export to MS Project to create Gantt charts | TestSpec module | Yes | Yes | Yes | ||
| fixx | hedgehog lab | proprietary | Java | Web, REST, e-mail | DB2, Firebird, HSQLDB, MaxDB, MySQL, Oracle, PostgreSQL, SQL Server, Sybase ASA | basic reporting | Yes | 2008 | N/A | ||||
| Flyspray | flyspray.org | LGPL | PHP | Web, e-mail, Jabber | ADOdb | ||||||||
| FogBugz | Fog Creek Software | proprietary | ASP/VBScript on Windows, PHP on Mac and Linux | Web, e-mail, RSS | Microsoft Jet, SQL Server, MySQL | Visual SourceSafe, Perforce, CVS, Subversion, SourceGear Vault | Integrated wiki | Yes | Yes | ||||
| Fortress | SourceGear | proprietary | C# | Web, email, RSS, Standalone Client (Windows), IDE Integration (Visual Studio, Eclipse), Command-line client (Windows, Mac, Unix-like) | SQL Server | All SourceGear Vault version control features are included in Fortress | Yes | Yes | 2007 | 11 Dec 2007 | |||
| Gemini | Countersoft | proprietary | C# | Web, e-mail | SQL Server/MSDE, ASP.NET | ||||||||
| GNATS | Free Software Foundation | GPL | C | Web, e-mail, Unix clients | MySQL | CVS | |||||||
| IBN Help Desk | Mediachase | Hosted version or local server package | C# | Web, Optional Windows client for secure messaging, MS Office integration | SQL Server | CVS, Team Foundation Server, | Reporting: Canned as well as Custom Reports available | Yes | Yes | Yes | Yes | 1997 | 05/12/2008 |
| IssueNet | Elsinore Technologies Inc. | proprietary | ASP.NET,C#,C++ | Web, Winforms, E-Mail, Outlook plugin, Visual Studio plugin, | SQL Server | Subversion, Visual SourceSafe, Perforce | Advanced reporting, configurable dashboards, Microsoft Project integration | Yes | Yes | Yes | |||
| JIRA | Atlassian Software Systems | proprietary, free for noncommercial | Java | Web, e-mail, RSS | DB2, Firebird, HSQLDB, MaxDB, Mckoi, MySQL, Oracle, PostgreSQL, SQL Server, Sybase ASA | ClearCase, AccuRev, Perforce, CVS, Subversion, Visual SourceSafe (beta) | Atlassian Confluence (enterprise wiki) | Atlassian Bamboo (continuous integration & testing, via plugin) | Yes | Yes | Yes | ||
| Mantis | Mantis | GPL | PHP | Web, e-mail | MySQL, PostgreSQL, MS SQL | Yes, support for CVS, Subversion | Yes, Integration of MediaWiki,DokuWiki,XWiki | No | Yes | Yes | Yes | 2000 | 2008/01 |
| Mercury Quality Center | Mercury Interactive | proprietary | Web, e-mail | SQL Server, Oracle | AccuRev | No | |||||||
| OnTime | Axosoft | proprietary | C#/.NET | Web (hosted or locally installed), Windows client, Visual Studio .NET 2003/2005 integration, e-mail | SQL Server | Perforce, SourceGear Vault, Visual SourceSafe, Subversion, CVS | custom reporting engine | can be integrated with freely available SDK | Yes, unlimited # of workflow templates | Yes | Yes | ||
| pragma::tims | QuestByte Ltd. | proprietary, free for noncommercial | Java | Java-Client for all platforms, Web | MS SQL, PostgreSQL, Oracle | Yes: Subversion | Yes | Yes | |||||
| phpBugTracker | ? | GPL | PHP | Web, e-mail. Focus on easy setup, lightweight operation. | Oracle, PostgreSQL, MySQL | No | No | No | Yes | Yes | No | ||
| Projistics | Nagarro | proprietary | C#/.NET/Com+ | Web (hosted or locally installed) | SQL Server | Yes, Enterprise model | Yes | No | Yes | Yes | Yes | ||
| NetResults Tracker | NetResults Corp | proprietary | ASP, JavaMail | Web, e-mail | SQL Server, Oracle, Access | Visual SourceSafe | integrated reports & charts, knowledgebase, alerts, discussion | Yes | Yes | Yes | |||
| Quality Assurance Studio - Problem Tracking and Reporting (QAS.PTAR) | OBJENTIS Software Integration GmbH | proprietary | IBM Lotus Notes | Web, e-mail, groupware | IBM Lotus Domino or SQL Database (DB2, Oracle ...) | Yes | Yes | ||||||
| Redmine | Jean-Philippe Lang | GPL | Ruby on Rails | Web, E-mail, Atom | MySQL, PostgreSQL, SQLite | Subversion, CVS, Bazaar, Darcs, Mercurial, git | integrated wiki | Yes | Yes | Yes | |||
| Retrospectiva | Dimitrij Denissenko | MIT License | Ruby - Ruby on Rails | Web, RSS | MySQL, PostgreSQL, SQLite, DB2, SQL Server, Oracle | Subversion | flexible extension interface, wiki, announcement blog, spam protection | Yes | |||||
| Scarab | Tigris.org | Apache-style license | Java | Web | MySQL, PostgreSQL, Oracle[10] | Yes[11] | |||||||
| TeamTrack | Serena Software | proprietary | C++ | Web | Oracle, DB2, Sybase ASA, SQL Server, Access | Accurev | Yes | ||||||
| StarTeam | originally Starbase Corporation, currently Borland | proprietary | Java, C++, others | 6 varieties of custom client (Java IDE, command line, integrated into various Borland IDEs, custom SDK clients, Visual Studio client) | SQL Server recommended, Oracle, DB2 supported | custom | Borland provides full suite | ||||||
| TestDirector | Mercury Interactive | proprietary | Internet Explorer | No | included | ||||||||
| TestTrack Pro | Seapine Software | proprietary | C++ | Web; Windows, Mac OS X, and Linux clients | Native Cross Platform Database, MySQL, SQL Server, Oracle | Surround SCM, Visual SourceSafe, ClearCase, PVCS, Perforce, CVS, Subversion, StarTeam, SourceOffSite Classic | integrated charts and reports, external reporting supported through ODBC interface | Yes, with TestTrack TCM | Yes | Yes | Yes | ||
| Trac | Edgewall Software | BSD variant | Python | Web | SQLite, PostgreSQL, MySQL | Subversion (built-in), Darcs, Bazaar, Mercurial, Perforce, Git | integrated wiki | plugin | No[12] | Yes | plugin | ||
| Track+ | Trackplus | proprietary | Java | Web, e-mail | IBM DB2, Oracle, SQL Server, MySQL, PostgreSQL, Firebird, Hypersonic SQL, InterBase | CVS, Subversion | Advanced reporting (JasperReports), configurable dashboards, Microsoft Project integration | Yes | Yes | Yes | |||
| TrackRecord | Compuware | proprietary | Web, Windows | Yes | Yes | ||||||||
| TrackStudio Enterprise | TrackStudio | proprietary | Java | Web, e-mail | HSQLDB, Firebird, SQL Server, MySQL, DB2, Oracle, PostgreSQL | CVS, Subversion | integrated reporting, charts, export to PDF, Excel, CSV, XML, MS Project | Yes, multiple workflows per project | Yes | Yes | |||
| Unfuddle | Subventurate LLC | proprietary | Ruby on Rails | Web, e-mail | MySQL | Subversion (Web-based and over SSL), Git | integrated blog, source control and project management tools | ||||||
| VisionProject | Visionera AB | proprietary | Java | Web (hosted or installed version), e-mail, web service | SQL Server, MySQL | Yes, Subversion | Yes, reporting, scheduled reports by mail, knowledgebase, support center, spam protection, charts, export to PDF, Excel, CSV, XML, MS Project | Yes | Yes | Yes | Yes | 2003 | 03/02/2008 |
| Volo Fixer | Volo, LLC | GPL | PHP | Web | SQLite | Yes | Yes, Volo can add | ||||||
| WorkRoll | WorkRoll.com | proprietary | JSP/Java | Web, e-mail | proprietary database | ||||||||
| Wrike | Wrike, Inc. | hosted, proprietary | Java | Web (hosted and installed on own server), email | PostgreSQL | Subversion | real-time customized reports, export to Excel, scheduled reports by mail, alerts, discussions, Gantt charts, | API available for any integration | Yes, unlimited number of workflow templates | Yes | 2006 | 04-15-2008 | |
| yKAP | DCom Solutions | proprietary | ASP , COM+ | Web | SQL Server | Custom Analysis reports | API available for any integration | Yes | Yes |
[edit] See also
- Bug tracking system
- Help desk
- Issue tracking system
- List of personal information managers
- List of project management software
[edit] Notes
- ^ See also Scmbug.
- ^ It sends the email notifications to users as well as accepts replies and updates the system accordingly.
- ^ Restricted to administrators
- ^ requires a third-party “overlay”
- ^ When customized like described here
- ^ described here (Roundup as Wiki) rsp. here (link formatting)
- ^ LDAP login customization recipe
- ^ See also Scmbug.
- ^ Can be simulated with “flags” and custom fields, resolutions can be customized, statuses are still hard-coded as of version 3.0
- ^ Scarab Databases. Scarab Documentation. Retrieved on August 27, 2006.
- ^ Scarab Workflow. Scarab Documentation. Retrieved on August 27, 2006.
- ^ Planned for 0.11, now a release candidate (as of May 2008)
