Common Use Self Service
From Wikipedia, the free encyclopedia
Common Use Self Service or CUSS is a shared kiosk offering check-in facilities to passengers without the need for ground staff. The CUSS can be used by several participating airlines in a single terminal.
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[edit] Benefits
[edit] Passengers
Passengers can enjoy easier and faster passage through the airport, due to less queues. Furthermore, CUSS kiosks can be placed all over the airport, ranging from car parks to transit areas, thus cutting down airport crowds.
[edit] Airline & Airports
Economically, CUSS reduces the cost for hiring ground staff to carry out manual check-in. With the introduction of CUSS, the check-in zone in the airport can be cut down for more retail outlets, or entertainment facilities. Based on IATA studies, 40% market penetration of self-service check-in will save $US1 billion per year.
