City Telecom (Hong Kong)

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City Telecom (H.K.) Limited
Type Telecommunication
Founded 1992
Headquarters Hong Kong
Key people Chairman: Mr. Ricky Wong Wai Kay
Industry communications, broadband Internet, Pay TV
Products broadband Internet, Data services
Employees 2500
Website http://www.ctigroup.com.hk/

City Telecom (H.K.) Limited (CTI, traditional Chinese: 城市電訊(香港)有限公司; pinyin: chéngshì diàn xìn) SEHK: 1137 NASDAQ: CTEL was established in 1992. It is a provider of residential and corporate fixed line communications in Hong Kong.

Through its wholly-owned subsidiary, Hong Kong Broadband Network Limited ("HKBN"),delivers broadband services such as telephony, IP-TV and corporate data services, Metro Ethernet IP network, which is the largest alternative end-to-end network in Hong Kong.

CTI also owns part of submarine cables, including Japan-US Cable to connect the US and Japan across the Pacific Ocean, as well as Asia Pacific Cable Network 2, connecting to eight districts in Asia and allows direct link with the major fixed network operators in China.

CTI offers IDD1666, IDD16+, 888 Calling Card, international call forward and get Fax Easy services. City Telecom was listed on The Stock Exchange of Hong Kong Limited (Stock Code: 1137) in August 1997 with an ADR Listing on the Nasdaq National Market (Ticker Symbol: CTEL) in the US in November 1999.


Contents

[edit] Founders

Chairman – Wong Wai Kay, Ricky Mr. Ricky Wong Wai-kay is the co-founder and chairman of City Telecom (HK) Limited and Hong Kong Broadband Network Limited. Mr. Wong is delegate of the Political Consultative Conference of Zhejiang Province and member of the Commission on Youth. He is a trustee of the Board of Trustees of United College, a member of the Advisory Committee for the studies of Electronic Engineering and a honorary lecturer of the Department of Electronic Engineering of the Chinese University of Hong Kong. He is also a Honorary Advisor and a member of the Committee on IT Training and Development of the Vocational Training Council. Apart from the above, Mr. Wong is also the non-executive director of Bossini International Holdings Limited (Stock Code : 0592). Mr. Wong is a first cousin of Mr. Cheung Chi Kin, Paul, the Chief Executive Officer of the Group.


Chief Executive Officer – Cheung Chi Kin, Paul Mr. CHEUNG Chi Kin, Paul, is the co-founder and Chief Executive Officer of the Group. He is responsible for our day-to-day operations and technological research, development and support activities. Mr. Cheung graduated with a diploma of advanced programming and system concepts design from Herzing Institute, Canada. He has more than 26 years' experience in the telecommunications and computer industries. Mr. Cheung has worked in companies engaged in application software development and computer consultancy prior to co-founding of the Group. Mr. Cheung is a first cousin of Mr. Wong Wai Kay, Ricky, the Chairman of the Group.

[edit] Management Committee

The Management Committee was formed to oversee the strategic planning, development and management of the Group. The committee consists of 7 members currently :

Position Name English Name
Chairman Mr. WONG Wai Kay Ricky
Chief Executive Officer Mr. CHEUNG Chi Kin Paul
Chief Financial Officer Mr. LAI Ni Quiaque Niq
Director - Corporate Mr. CHONG Kin Chun John
Director (Singapore NGNBN) Mr. LO Sui Lun Jackie Chan
Managing Director (Business Development) Ms. TO Wai Bing
Chief Operating Officer Mr. YEUNG Chu Kwong William

[edit] History

CTI started as a reseller of IDD services. Recognized for its excellent value and quality, it quickly became the second-largest IDD operator in Hong Kong, and was listed on The Hong Kong Exchanges and Clearings (Stock Code: 1137) in 1997 and on the Nasdaq National Market (Ticker Symbol: CTEL) in New York in 1999. In 1999, it created the Hong Kong Broadband Network Limited (HKBN) as a wholly-owned subsidiary, and began offering broadband Internet access.

HKBN has invested over HK$2 billion in its own, state-of-the-art multi-play network. That network now offers the triple-play services of broadband, VoIP and IP-TV, including a variety of TV programming supported by Customer Call Centre in Guangzhou.

In June 2002, Cisco Systems announced HKBN had successfully established the largest Metro Ethernet network in the world. The network uses optical fiber to the building (FTTB) and Category 5e high-grade cables on Metro Ethernet IP technology to offer broadband access, telephony, fully-digitalized IP-TV and corporate data services.

In October 2005, HKBN became the first service provider in the world to achieve Cisco Powered Network Metro Ethernet QoS Certified status.

[edit] Milestones

1992

  • City Telecom (H.K.) Ltd. was incorporated in Hong Kong
  • 888 International Calling Card Service was introduced

1993

  • Switching center was established in Buffalo, New York, USA

1994

  • Launch of 003 international Guarantee Fax Service
  • Launch of GlobaLink International Calling Card Service

1997

  • Launch of IDD300 Calling Service
  • Set up INC (the Specialized IDD Network for Corporations) for corporate sector
  • City Telecom was listed on the Stock Exchange of Hong Kong Limited

1998

  • Launch of International Simple Resale (ISR) Fax Service
  • Launch of CTInets Internet Access Service
  • The first company to receive the license of ISR voice service in Hong Kong

1999

  • Launch of IDD1666 Direct Calling Service
  • ADR listing on the Nasdaq National Market of USA

2000

  • Hong Kong Broadband Network Limited (“HKBN”), a subsidiary of City Telecom obtained the Local Wireless FTNS license
  • Launch of Broadband Internet services by HKBN

2001

  • CTI International awarded the Satellite-based Fixed Carrier license
  • City Telecom Group’s 10th Anniversary

2002

  • City Telecom (H.K.) Limited awarded the Cable-based External FTNS license
  • HKBN officially launched local on-net VOIP telephony service
  • HKBN upgraded to become a wireline-based FTNS licensee
  • Launch of HKBN IDD0030 service
  • HKBN was confirmed by Cisco Systems to have successfully established the largest Metro Ethernet IP network in the world

2003

  • HKBN officially launched IP-TV service

2004

  • HKBN launched corporate data services
  • HKBN launched off-net residential VOIP service, namely, the Broadband Phone Service
  • HKBN announced the launch of “bb100”, Hong Kong’s first 100Mbps residential broadband service, and the release of its 1Gbps residential broadband service by 2Q 2005

2005

  • HKBN officially launched “bb1000” Fibre-to-the-Home 1Gbps residential broadband service
  • HKBN conferred as the winner of Global Entrepolis@Singapore Award 2005, which was presented by the Asian Wall Street Journal in association with the Economic Development Board of Singapore
  • HKBN launched 2b Broadband Phone Service, providing VOIP service to local and overseas users via software version broadband phone
  • HKBN has become the first service provider in the world to achieve the Cisco Powered Network Metro Ethernet QoS Certified status

2006

  • HKBN received “Best Brand Award 2005 (Broadband Service)” from PC Weekly
  • CTI Group enhanced Work-Life Balance with the launch of eight employee-beneficial measures
  • Liu Xiang “Be Ahead of Yourself” marketing campaign won the “Certificate of Excellence” of HKMA/TVB *Awards for Marketing Excellence 2006, organized by the Hong Kong Management Association and Television Broadcasts Limited

2007

  • HKBN launched bb50 & bb200 symmetric residential broadband service supported by “SDU” personalized customer care service
  • HKBN enhanced Digital TV Platform and launched new application “bbBOX”
  • HKBN received e-zone’s e-brand award 2006-07 “Best Brand for Internet Service Provider”
  • HKBN’s IP-TV service was renamed as bbTV
  • CTI Group received recognition for its Talent Management Award at the Hong Kong HR Awards 2007
  • HKBN was awarded “Integrated Support Team” of the Year at the Asia Pacific Customer Service Consortium (APCSC) Customer Relationship Excellence Awards (CRE Awards)
  • CTI Group established Volunteer Team
  • HKBN launched “Fiber-To-The-Home” (FTTH) residential broadband services “FiberHome100”, “FiberHome200” and “FiberHome1000”
  • City Telecom Group’s 15th Anniversary

2008

  • HKBN launches Dual Mode High Definition Terrestrial TV Receiver + IPTV Set-Top Box

[edit] Awards

2007

APCSC Customer Relationship Excellence Awards for “Integrated Support Team of the Year” Hong Kong HR Awards 2007 – Best Retention Strategy EZone’s eBrand award 2006-07 “Best Brand for Internet Service Provider” The Hong Kong Council of Social Service : Caring Company 2007

2006

HKMA/TVB Awards for Marketing Excellence 2006 - Certificate of Excellence: "Be Ahead of Yourself" Contact Centre of the Year (over 100 seats), Corporate Awards – Bronze at the Hong Kong Call Centre Association (HKCCA)’s 7th Annual Call Centre Awards 2006 “Call Centre of the Year” and "Customer Service Center of the Year" awards at the Customer Relationship Excellence Awards (CRE Awards) of Asia Pacific Customer Service Consortium (APCSC) Hong Kong Management Association - 38th Distinguished Salesperson Award 16th International ASTRID Awards Competition - Annual Reports: Corporate Overall: Distinctive Format Over 121 Pages The 12th Annual Most Popular TV Commercial Awards - Liu Xiang bb 1000 The Hong Kong Council of Social Service: Caring Company 05/06 PC Weekly Best Brand Award 2005 (Broadband Service)

2005

The first service provider in the world to achieve the Cisco Powered Network Metro Ethernet QoS Certified Status Winner of Global Entrepolis@Singapore Award 2005, presented by the Asian Wall Street Journal and the Economic Development Board of Singapore 2005 International Arc Awards Competition - Interior Design: Telecommunications: Other Countries: Bronze - City Telecom (H.K.) Limited Annual Report

2004

2004 International Arc Awards Competition - Interior Design: Telecommunications: Other Countries: Bronze - City Telecom (H.K.) Limited Annual Report

2003

On leveraging with Citizen Pig, HKBN was recognized 4As Creative Awards Single TV/Cinema Commercial: Silver

2002

HKGCC Innovative Service Award 2002 Bruce Lee, Hong Kong Broadband Network received 2000 4As Best Chinese Copy: Merit (Craft Award - non-broadcast)

2000

CTI Superman, 2000 Best Single TV/Cinema Commercial Client Award: Silver CTI Superman, 2000 4As Best Chinese Copy Craft Award (Broadcast) CTI Superman, The 6th Annual Most Popular TV Commercial Awards CTI Superman with Monster, The 6th Annual Most Popular TV Commercial Awards

1999

Next Magazine Top Service Awards 1999 (IDD Service Provider) DHL / SCMP Hong Kong Business Awards Enterprise Trophy 1999

[edit] See also

[edit] External links

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