User:Charansagar

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Handsfree Networks
Type	Private
Founded	April 1999
Headquarters
Key people	Allan Miller, President Sridhar Santhanam, CEO
Industry	Managed Services
Products	Automated Support Infrastructure
Employees	~40 (as on 31st March 2008)
Website	www.handsfreenetworks.com

Handsfree Networks, is one of largest Managed Services and complete end-point security solution not only for SMB Market but also for OEM's and vendors. HFN was focused on addressing the IT outsourcing market in USA for a decades of its existence with some sporadic activity in the global market.HFN was focused on providing the infrastructure for truly pro-active and cost-effective technical support. HFN deliver a significant and quantifiable improvement over the current situation to all user communities and seeded a company focused on Managed Services Provider and IT Infrastructure Management organizations.^[1]

1 History
2 ASI scrips
3 Handsfree Networks end-point security
4 HFN Total Managed Services
5 References
6 External links

[edit] History

HFN was founded in 1999 by Allan Millar President in [[USA] , joined hands with Sridhar CEO to establish it's services globally. HFN opened it's development center and support center in Chennai, India on Jan 2008. HandsFree Networks India's offerings are available on a subscription basis to service providers and OEMs. The company's solutions can be tailored to meet customer requirements, and range from End-to-end managed services delivery to software subscriptions. HandsFree Networks is staffed to quickly meet customer needs for additional management and support automation leveraging the HandsFree Networks software task automation technology.^[2]

[edit] ASI scrips

ASI Scrips are the procedures that automate system management, maintenance, and problem management tasks. Scrips can be run remotely on-demand, configured to run periodically, or run automatically upon the occurrence of a sequence of events.^[3]

For problems where an automatic resolution is not available in the ASI Scrips database, the ASI client reports detailed problem information to the ASI server. Using HandsFree Networks' software task automation technology, this information, along with a record of actions taken by support personnel to resolve the problem, can be used to create a Scrip automating the resolution of future occurrences of the problem.^[4]

With ASI Scrip technology automation of any software based management or support task takes from a few days to a few weeks. This makes ASI truly adaptable and adaptive:

We can quickly and cost-effectively meet changing requirements for system management, maintenance, and problem management.
We can implement functions that let systems adapt to a changing environment in real-time.
Manage and support exploding device populations,and application sets.
Protect an increasingly dispersed, mobile, and “unruly” user community from relentless threats.
Ensure compliance with increasingly strict regulations governing everything from privacy to financial reporting.
Provide better service.
Cut costs.^[5]

[edit] Handsfree Networks end-point security

HandsFree Networks' end-point security management delivers real-time protection and security. It also lets users manage security of end-point devices remotely. It's been incorporated with end-point security management which works together with 3rd party end-point security solutions. This gives users complete freedom to use the most appropriate tool for each task. HandsFree Networks' automates management of all the leading end-point security solutions, including Symantec, McAfee, Trend Micro, and Computer Associates. It also supports Avast, AVG anti virus and Spybot Search & Destroy spyware solutions.^[6]

Native intrusion protection functions available at launch include:

Start-up environment control and management
Protection and management of areas such as hosts files, browser helper objects, shell extensions,
Powerful Malware Protection
Network packet filtering
Program execution control
File, folder, and registry protection
User logon-logoff tracking
Real-time event detection and reporting and more^[7]

[edit] HFN Total Managed Services

As there is a constant pressure to grow your business and retain your current customers. AS You and your staff may not have the time to become sufficiently familiar with the Automated Support Infrastructure (ASI) to derive the greatest possible value from it, regardless of how easy it is to use.

When this happens, in the long run you will stop being their customer. HFN don't want this to happen.They recognize that your needs change over time. Flexibility is the name of the game. The HandsFree Networks services offerings are designed let you offload ASI management, and system management and monitoring to HandsFree Networks in a flexible manner.

They provide Managed Operation Service (MOS), which will manage ASI configuration and on-going operation, and troubleshooting support for all you systems, and sites letting you focus on managing your clients and Total Managed Services (TMS) adds availability monitoring and best-effort problem resolution. As they make You and your staff as the main point of contact for your clients but they will do the background work, and put you in the position to deliver the best possible managed services to your clients. Some of the features of the most mind-blowing product are:^[8]