Call shop

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A callshop is a business that physically provides phones for the purpose of making long-distance telephone calls.

Contents 1 Typical Call Shop Scenarios 1.1 Prepaid: 1.2 Postpaid: 1.3 Illustration:

[edit] Typical Call Shop Scenarios

[edit] Prepaid:

• Customer visits the call shop.
• Customer pre-pays the operator for the call.
• The operator will then activate a phone booth for the customer using billing software.
• The customer will go to the phone booth and dial the destination number.
• Billing software will record the call details and the corresponding call charges for future reporting needs.

[edit] Postpaid:

• Customer visits the call shop.
• Customer chooses a vacant phone booth and dials the destination number.
• Billing software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs.
• When the customer has completed his/her calls, the operator generates an invoice for the customer's calls.

[edit] Illustration: