Call Connection
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Call Connection is a call handling centre based in Ipswich, Suffolk. The company primarily deals with the insurance market, routing calls to selected insurance agencies based on the callers profile. This way insurance brokers will receive only relevant, targeted leads. The company deals with over 50,000 calls per week.
The company ranked 52nd in The Times "100 best places to work, 2007".[1] Employee job satisfaction is rated amongst the highest in the town. The managing director, Graeme Kalbraier, also offered a reward of £50,000 from the company for information leading to the arrest of a suspect in the Ipswich Murders case.[2]
Some notable clients include Norwich Union, Swinton Insurance, and the AA.