Talk:Business communication

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Hi, I started this wiki because I can't find a simple, easy to understand definition of 'Business Communication'. I hope this wiki will lead to further discussion about 'what exactly is Business Communication?' An index of topics encompassed by the term 'Business Communication' would also be useful.

Best Regards, PRpoet 11:38, 3 August 2005 (UTC)

[edit] Business communication could include after sales as well

I would say that this topic could encompass not just the communication leading up to a sale, but also the communication after that. An example of the digital codification of that would be EDI Electronic_Data_Interchange --Digital Infra 22:30, 7 May 2006 (UTC)

[edit] removed

I have removed the following text, because it is well-meaingin but unsourced and in a how-to guide style: and that's against the rules. Perhaps the original author will come back, create an account, adn tidy this up. I hope so. BrainyBabe 17:29, 23 July 2007 (UTC)

communication means exchange of ideas between two or more people.

  • Be Clear. Use simple words and straightforward sentences with active verbs. Try to keep paragraphs short (in general, six lines or less) and use topic sentences to help readers follow your points.
  • Be Concise. Make your point directly, without wasting words that provide superfluous information.
  • Be Courteous. You catch more flies with honey than with vinegar. Write in a friendly, conversational tone. Imagine how you would respond if you were the reader.
  • Be Correct. Use a spell checker and then proofread carefully. Just one misspelled word can make readers think you and your ideas are sloppy.
  • Be Consistent. If you refer to someone as “Katherine” in one sentence, don’t switch to “Kate” in the next. If you use kilograms in one part of a letter, don’t switch to pounds in another.
  • Be Complete. Include all the information readers need. You don’t want them to have to call or write you for important, but missing, details.
                                   (kelash khan)