User:AussieLegend/Exetel/Article

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Exetel Pty. Ltd.
Type Private
Founded Sydney, Australia (29 August 2001)
Headquarters Sydney, Australia
Area served Australia
Key people Annette Linton (CEO), John Linton, Steve Waddington
Industry Telecommunication
Services ADSL/ADSL2+, SHDSL, Wireless broadband, Residential and business web hosting, VPN, VoIP, POTS telephony and Mobile phone
Revenue AUD $35,000,000+ (2006/2007)
AUD $50,000,000+ (2007/2008)
Employees 30
Website www.exetel.com.au

Exetel is an Australian ISP which provides ADSL, web hosting, VoIP, and other internet services to customers across Australia. Exetel's headquarters are based in offices in North Sydney and its switching centre is in a secure Data Centre facility in the Sydney CBD. Exetel has 60,000+ residential and small business broadband users.

Exetel resells products from Telstra (the incumbent), Optus, Verizon, Powertel, SPT, & Unwired. Many of the larger Australian ISPs have chosen to deploy their own infrastructure (including wireless) in order to provide faster and less expensive services than Telstra (the incumbent) offers. Exetel does not to deploy its own infrastructure outside of its own switching centre. Instead, it is a wholesale customer of several competitors.

Contents

[edit] History

Exetel’s office and PoP have operated out of the same Sydney CBD location since entering the market. However, a Melbourne PoP began operating on 15 June 2007 with another planned for Brisbane.[1] [2] [3]

  • 2002: Exetel Pty Ltd was established to provide communications consultancy to smaller communications companies.
  • December 2003: Exetel provides internet and telephone services.
  • February 2004: Exetel provides ADSL services to NSW users.
  • February 2005: Exetel expands provision of ADSL services to other states, starting with Victoria.
  • July 2006: Exetel begins to sell ADSL2+ services to NSW residents with ADSL2+ capable exchanges, connecting its first user on 20 July.
  • June 2007: Melbourne POP comes online. All new Victorian users, or any Victorians requesting a plan change, would be migrated to the new POP.

Currently Exetel employs 30 people and its revenue in the year ending 30th June 2006 was projected to be a little over $23,000,000 compared with revenue of a little over $11,000,000 in the year ending 30th June 2005. Exetel has been profitable in each of its years of operation to date and is on track to meet its profit forecasts for the current financial year.

[edit] Exetel service offerings

[edit] General

Extel offers the following internet related services:

[edit] Online Gaming Services

The eXeTeL Gaming Network is a free Online Gaming Network hosted by eXeTeL. The service is made up of numerous gaming servers, a website and forum and a ticking support system as well as an admin team for each game they host. Hosted games are:

  • Counter-Strike Source
  • Day of Defeat Source
  • Enemy Territory
  • HL2 Empires
  • Savage

[edit] Bandwidth management

Exetel has 1Gbit+ of bandwidth linking its customers to Exetel and 1Gbit+ of bandwidth linking Exetel to national and international internet networks. A 1Gbit connection to PIPE Networks is also provided. Since it began operating Exetel has implemented various practices in an attempt in order to manage this bandwidth.

[edit] Uncounted/off-peak period

In Australia ISPs generally offer plans with relatively low download allowances by comparison to the United States and unlimited plans are virtually non-existent.[4] When it began operating Exetel took the unusual step of providing users with significant "free" data in an attempt to manage its bandwidth more effectively. It actively encourages users to carry out their heavy downloads during what is currently called either the "uncounted" or "off-peak" period. Times and allowances during this period have also varied since the policy was first implemented in February 2004.[5][6] As of 1 June 2007 the off-peak period extends from midnight to midday AEST and the allowance within this period is 40GB per month.[6][7] On 1 November 2007, the download allowance will be increased to 48GB per month.[8] This period and its allowance is available to all Exetel customers, except those on low-usage non-contract plans.[6][7]

Despite there being a defined limit in the uncounted/off-peak period, Exetel does not actively prevent customers from downloading beyond that limit. Instead it discourages such actions by placing users who exceed the limit in any month into separate bandwidth pools for the remainder of the month.[6][8] As from 1 November 2007, any customer who exceeds 72GB of downloads in the off-peak period will also be charged excess fees for any downloads above 72GB.[8]

[edit] P2P deprioritisation

In November 2006, Exetel began restricting peer-to-peer traffic to 50 per cent of its total network capacity during peak periods.[9][10]

[edit] Copyright issues

In 2005, legal action by MIPI against another ISP resulted in a third ISP being found guilty of breaching copyright by allowing hosting of illegally acquired content. As a direct result of this Exetel believed it necessary to monitor content stored on servers under its control. On 16 March 2005 it notified its customers that it would begin implementing a policy of deleting certain multimedia files from user webspaces. Customers are able to request exemption from the nightly deletions.[11][12]

[edit] References

  1. ^ Melbourne And Brisbane PoPs (15 June 2007). (Exetel user Help Forums - Melbourne PoP goes live)
  2. ^ Melbourne And Brisbane PoPs (3 May 2007).
  3. ^ New Events, Issues And Changes (7 May 2007). (Exetel Adds PoPs In Victoria And Queensland)
  4. ^ broadband choice. Whirlpool. Retrieved on 20 September 2007.
  5. ^ Adam Turner (13 August 2005). Hatch a plan. The Age.
  6. ^ a b c d Exetel (plan pages). Whirlpool. Retrieved on 25 September 2007.
  7. ^ a b Exetel website. (refer plan table pages)
  8. ^ a b c Changes To Exetel Broadband Plans. Exetel (17 September 2007).
  9. ^ Asher Moses (October 16, 2006). Uproar over ISP's slowdown. The Sydney Morning Herald.
  10. ^ P2P Traffic (2). Exetel (13 October 2006).
  11. ^ Notice to Exetel Customers Using Exetel Free Web Space. Exetel Pty Ltd (2005-03-16).
  12. ^ David Flynn, "A few notes of caution". The Age (July 16, 2007).

[edit] External links

[[Category:Internet service providers of Australia]]