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Paradigm Gallery is a leading online retailer of modern furniture. The organic 20 person company believes in superior customer service, jovial attitudes, and almost a disregard for profitability when it comes to making their customers happy. Paradigm Gallery provides new modern furniture designs and interpretations of modern classics like the Barcelona Chair from Mies van der Rohe, the Womb Chair by Eero Saarinen, Ball Chair from Eero Aarnio, Eames Lounger from Ray & Charles Eames, and many others
Paradigm Gallery was started by Founder and CEO Hamid Saify in his apartment in Los Angeles and has grown in the last 3 years of operations. With consistent 40% annual growth, maintaining a level of operations excellence created challenges for the company.
"We always knew how to grow, but it was certainly challenging to figure solutions for accommodating that growth internally", said Hamid Saify. The company's focus in the next 5 years is to establish a retail presence to compliment their strong position in the online retail world. Paradigm Gallery will open "Galleries", much like the "Studios" offered from industry leader Design Within Reach. The first "Gallery" is scheduled to open in Atlanta in late 2008, followed by openings in Los Angeles, Austin, and Miami.
Founder and CEO Hamid Saify talks other goals below, which come from an April 2007 call with a group of venture capitalists:
"We're not really at a point right now that we're happy with. Maybe it's just my continuous pursuit to get better but I believe this company will exceed our current accomplishments given the resources available, but obviously with assistance from other sources....like you guys. We want to be on the Internet Retailer Top 500, when that will happen....give us 3-5 years."
"Aside from lists and other ego boosts, we love our customers, we absolutely adore them. I hate when we fall short of meeting their expectations and we'll do whatever it takes to remedy the situation. I remember in the early days going and picking up a chair myself from a DHL warehouse just to make a deadline in Los Angeles. I'm very fortunate that we've built a team that shares that same level of dedication. These customers trust us with their design, style, and self image at times, and their money, how can we let them down?"
"Too many in this industry think all about money and returns. We're private, so we don't need 200% returns on every item. We'll sacrifice to make sure they (customers) get better items, faster, and at lower prices. Lifetime value is what we're concerned with. Will they think of us after their first order is fulfilled? We think so. Our repeat customer rate is one of the highest in the industry simply because we're willing to sacrifice so our customers gain."
For more information on Paradigm Gallery, visit www.PGMOD.com or call 877-PGMOD-07.
[edit] Sources
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63.147.18.46 22:43, 7 August 2007 (UTC) [[Category:Articles for creation templates|{{PAGENAME}}]]
Declined. We're sorry, but your article appears to read more like an advertisement than an entry in an encyclopedia. If you still feel that this subject is appropriate for Wikipedia, please rewrite your proposed article in the form of an encyclopedia entry, not an advertisement. Encyclopedia entries should be written from a neutral point of view, and should refer to a range of published, verifiable sources, not just to materials produced by the creator of the item being discussed. Also, you must provide a specific verifiable source as per Wikipedia's Verifiability Policy. Thanks, Matthew ohlman 22:55, 7 August 2007 (UTC)