Altex

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Altex

Type	Private
Founded	1992, Piatra Neamţ
Headquarters	Bucharest, Romania
Website	www.altex.ro

Altex is the biggest retailer of electronics, electrical home appliances, multimedia and IT&C in Romania with over 120 stores across the country. Altex Romania has no affiliation or relations to the San Antonio, Texas, USA based Altex Computers & Electronics chain of electronics stores. Although one would expect that such a big chain retailer provides the customers with excellent services and goods, the expectances oftenly sink into bitter dissapointments. For example, there is almost no customer service available, people wondering in the shops while the youngsters hired by ALTEX are bragging, laughing on the sides and doing anything but helping the customers. Also, although the legislation regarding the money change is very strict (a hefty fine for the retailers who don't give the exact change to the customer), at ALTEX this rule and this law means nothing, the customer being oftenly robbed in plain day. 1 RON (almost 50 cents American) are too little money for ALTEX's employees to give back to the customer, the explanation (although irrelevant and untrue) being that the shop does not have small bills.

Such incidents, although repeatedly reported to ALTEX' HQ, neved stopped and they might be a reason for the continuing poor results reported by this electronics retailer.

Altex Computers & Electronics, Ltd.
Type	Private
Founded	1980
Headquarters	San Antonio,, Texas, USA
Industry	Retail
Products	Consumer Eelectronics
Website	www.altex.com

Altex Computers & Electronics, Ltd., (www.altex.com) provides quality computer, electronics and networking equipment on a local and national basis. From its headquarters in San Antonio, Texas, Altex Electronics continues its quest to provide excellence in the computer shopping experience. With store locations throughout Texas, National Mail Order, and the Internet, Altex Electronics can get the product you want with the price and level of service you deserve.