Talk:5 Whys
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This never actually described what '5 Whys' is, just gave its domain, history, and criticism. As someone looking for an answer to 'What is "5 Whys"?' I am left with no good answer, just more links to QA domain articles. I presume that it is about asking the question "Why?" or "Why is (something)..." but this is never explained, nor is the rational using this unknown thing explained. Inclusion of these things would help people like me understand the article and the subject.
I removed the following addition to the example because while it is mildly humorous, it also expresses opinions that generally cannot be substantiated or have no bearing on the problem. Also, every concern listed in this proposed addition is beyond the control of the person performing the analysis; such issues are not usually considered "root causes" per the most widely accepted definitions of "root cause".
- Why? The recommended service schedule is usually not reliable and auto shops are not trustworthy; as well, I do not have the time or money to spend on costly maintenance with the off-chance that I am charged a price that's not considered highway robbery (sixth why, true root cause)
- 72.141.21.242 13:28, 11 May 2007 (UTC)
