24/7 Customer
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| 24/7 Customer | |
|---|---|
| Type | Multinational |
| Founded | April 2000[1][2] |
| Headquarters | Campbell, California, United States |
| Key people | PV Kannan, CEO & Co-founder, S. Nagarajan, COO & Co-founder |
| Industry | Business Process Outsourcing |
| Products | Customer Lifecycle Management, Outsourcing |
| Employees | 5,650+[3][2] |
| Website | www.247customer.com |
24/7 Customer is a Business process outsourcing (BPO) company that provides integrated Customer Lifecycle Management (CLM) services.[2]
Contents |
[edit] Company details
Headquartered in Campbell, California, the Company has facilities in 11 global delivery centers that accommodate nearly 8550 seats.[2] Employees of the company in India are required to have a college education and earn a starting salary of $250 a month.[4]
[edit] Products and services
24/7 Customer helps to provide customized offshoring services. 24/7's offshore services deploy tools and processes to build and manage business processes at a remote contact center.[2]
[edit] Locations
- USA - Campbell, California
- UK - Twickenham, Middlesex
- India - Bangalore, Hyderabad, Chennai, Gurgaon
- Philippines - Makati
- Guatemala - Guatemala City [3]
[edit] References
- ^ Davis, Aaron. "Educated young workers lose accents, work cheap", Mercury News, 2003-11-09.
- ^ a b c d e Corporate Fact File
- ^ a b Harris, Chandler. "Los Gatos outsourcer finding success with nearshore sites", San Jose Business Journal, 2007-08-10. Retrieved on 2007-11-24.
- ^ Silva, Mark. "Asian trip presents tightrope for Bush", Chicago Tribune, 2006-02-25.
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