10-digit dialing

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See also overlay plan.

In the United States and Canada, 10-digit dialing is a popular term used to refer to the practice of including the area code of a phone number when dialing. It is also sometimes known as 11-digit dialing or national format.

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[edit] 'Standard' dialing

Traditionally, after the advent of NPAs (area codes), the phone system allows callers to dial only the local portion of the phone number they wanted to reach, specifically as long as the called number was in the same area code as that of the caller. For example, a person whose full national phone number is (123) 456-7890 can call a number located at (123) 222-3456 by simply dialing the last seven digits. The phone system infers that the desired number was in the same area code, and connects the call accordingly. This is now known retrospectively as 7-digit dialing.

In this case, it is necessary to dial only the area code for a domestic call when the area code of the called number was different from that of the calling number. The phone system requires the caller to dial a "1" before the area code and number, to indicate to the phone system that the call will require a connection to another area. ("1" is also the country code for the United States and Canada, and therefore must likewise be dialed before the area code for international calls made to these countries.) Typically such calls were long distance calls. For many years, a popular misconception was that a call to a different area code was by definition a long distance call, but the significant growth in the number of area codes (and the shrinking of the areas they occupy) since that time has invalidated this assumption.

In Canada, however, the need to dial a "1" before an area code differs slightly than what is commonly found in the United States. For example, a person wishes to make a call from Montreal to Laval, which is a neighbouring city and is a local call. The user in Montreal has a telephone number of (514) 555-1000 and the number in Laval is (450) 555-1000. Note that they are two different area codes, however, to complete this call, the user simply dials 450 555 1000. If the user dials a "1" prior to the 10-digit phone number, he or she will hear an automated recording indicating that the call being made is local and a "1" is not necessary. A similar dialing scheme is in place in Toronto, and many other major cities across Canada where overlays are being used.

[edit] 10-digit dialing

The introduction of overlay plans as a means to reduce the need for phone numbers to change as a result of adding new NPAs meant that one geographic area could be associated with more than one area code. This is disadvantageous to new service providers as existing providers can issue numbers in the familiar area code. In order to promote fairness among carriers, 10-digit dialing becomes an FCC requirement; though the "1" before the area code is often required only for actual long distance calls. Some phone systems in early overlay plan areas still do not accept a "1" before the area code for non-long-distance calls.

The added dialing requirement, coupled with the need to remember which of the area's concurrent NPAs applied to a given number, damaged the popularity of overlay plans, which themselves were introduced as a means to reduce the inconveniences associated with the traditional split plans.

As overlay plans have spread to more areas, 10-digit dialing in the U.S. and Canada is becoming increasingly common.

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