Wikipedia:WikiProject quality

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How have people worked together to improve quality?

This project ties together inventors, engineers, managers and other heroes who have improved "quality" in its myriad aspects.

W. Edwards Deming - used statistics and "quality control" to help MacArthur rebuild Japan after World War II
Hawthorne effect - showed that merely paying attention to the problem (or the people involved with it) sometimes helps more than anything else.
Zen and the Art of Motorcycle Maintenance - Pirsig's main character went crazy trying to come to grips with quality
Be nice to the vandals - attempt to formulate ways of improving working conditions for Wikipedia's myriads of volunteer writers