Vtiger CRM
From Wikipedia, the free encyclopedia
vtiger CRM is an open source CRM business solution built over LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects. The core development team of vtiger CRM is based in Chennai, India, and is funded by AdventNet.
vtiger CRM includes sales force automation, customer support & service, marketing automation, inventory management, multiple database support, security management, product customization, calendaring, E-mail integration, add-ons (Outlook Plug-in, Office Plug-in, Thunderbird Extension, Customer Self-service Portal, and Web Forms), and others.
License: Mozilla Public License 1.1 (MPL 1.1)
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[edit] History
- vtiger CRM 4.2 has been a fork of SugarCRM 1.0
- vtiger CRM 5.0.0 has been released as a new development in October 2006 using Ajax
- vtiger CRM 5.0.1 is completed as a bug fix release that also includes a Skype integration
- vtiger CRM 5.0.2 has been released (11/06)
- vtiger CRM 5.0.3-rc has been released (01/07)
[edit] vtiger CRM Add Ons
- vtiger Outlook Plug-in
- vtiger Office Plug-in
- vtiger Thunderbird Extension
- vtiger Customer Portal
- vtiger Web Forms
- vtiger Firefox Toolbar
[edit] vtiger CRM Features
- Campaign Management
- Mailing Lists
- Business friendly User Interface
- Front-end Migration to Smarty Template Engine
- Operation Consolidation
- vtiger Installation Program (Upgrade Manager)
- Account Management
- Contact Management
- Calendaring
- Recurring events
- Group-based calendar
- Reminders to participants
- Product Customization
- Add custom fields
- Security Management
- User Profiles
- Groups
- Roles
- Record sharing model
- Multi-group support
- Communication Templates
- Email Templates
- Mail Merge Templates
- Email Notifications
- Add-ons
- Microsoft Outlook Plug-in
- Microsoft Office Plug-in
- Thunderbird Extension
- Help Desk
- Ticket Management
- Customer Self-service Portal
- Knowledge base
- Internationalization
- Date & Time Support
- Multiple Currencies Support
- Reports
- Inventory Management
- Products
- Price Books
- Vendors
- Sales Quotes
- Order Management
- Invoicing
- RSS
- Incoming E-mail Support
[edit] vtiger CRM Language Support
- Italian
- German
- Brazilian Portuguese
- Romanian
- Greek
- Chinese Simplized
- French
- German (Swiss)
- Italian
- Spanish (Spain)
- Traditional Chinese
- Dutch
- Spanish
- Danish
- Polish