Talk:U.S. Robotics

From Wikipedia, the free encyclopedia

I believe 3Com spun USR back off again and it's once again an independent company, so technically it wouldn't be a defunct company. Can anyone else confirm this? -- Dave Farquhar 22:22, 17 Jun 2004 (UTC)

You're right - it seems 3Com gave the name to a new independent company in June 2000 [1] [2]. There's no press release reversing that situation, so we should change the article to say that the company was acquired and then recreated. - IMSoP 22:40, 17 Jun 2004 (UTC)

---

Hmm, only some of this is relevant, but if I put it here, I (and maybe others) will be able to find it again and check that we cover this information. It's always hard work keeping track of who owns and has owned who, and I found this at the bottom of a press release:

1995 - U.S. Robotics purchases Palm, Inc.
1997 - 3Com purchases U.S. Robotics
1998 - Hawkins, Dubinsky and Colligan leave Palm to create Handspring
2000 - Palm executes an Initial Public Offering, separating from 3Com
2001 - Palm OS subsidiary acquires assets and talent from Be, Inc. (Aug. 16)
2002 - [Palm] OS subsidiary named PalmSource
2003 - Palm announces plans to acquire Handspring 

(Note that it was 3Com, not USR, who Palm split from. One of those confusing things of the company having the name but not necessarily its old assets, I guess.) - IMSoP 22:55, 17 Jun 2004 (UTC)

[edit] Advertisement?

This article reads like an advertisement for U.S. Robotics in places. Is this intentionsal?--Silverhand 14:26, 17 February 2006 (UTC)

   Can you point out areas of the article that you feel are the worst offenders?  I can see a few
   adjectives that might be debatable, but overall it seems pretty factual to me. Mrand 12:29, 7 March 2006 (UTC)

[edit] Clever marketing or a superior product?

The author seems to attribute USR's early modem success to clever marketing, but I lived through that period. When the consumerized internet was in it's infancy in the mid 90s, a good modem was a key factor in successfully getting connected to the "net." Many of the modems available at that time within the typical consumer price-range were known to drop the connection at the slightest hint of line noise or compatibility problems. This resulted in a frustrating experience for many users.

Before this time, a modem was most often designed to be used as a dedicated link between two computers over a dedicated line. Adaptability to a variety of lines and modems wasn't generally a high-ranking design priority. If you had line problems, you were expected to reduce the baud rate or get a better line.

While there's something to be said for the prevalence of USR modems among internet providers having to do with USR modem owners having better success connecting to them, the key difference was the superior ability of USR modems to hang on to a connection. They didn't drop the connection nearly so often, by adjusting to changing line conditions on-the-fly. This set of innovations made these modems far more reliable and extremely popular with the fledgling internet market.--Landroo 16:59, 19 February 2007 (UTC)

Somewhat flowery perhaps, but fixed now anyway. Maury 22:00, 19 February 2007 (UTC)

I concur with the comments from Landroo. I was the VP/Network Ops at CompuServe during this period, and made the decision to shift from UDS Motorola modems to USR modems when we did our V.32 upgrade. We had a bake-off with about a dozen manufacturers, and the USR products were a clear winner in terms of compatibility (and price). We used to say that every model of modem on the planet eventually called our network, and I'm sure that was true. Ironically, the subsequent model of their rack-mount modem had a serious bug that caused huge headaches for us, and may have played a part in the failure of our WOW! service. In high call volume situations, where another user connected virtually instantly after another disconnected, the modem would not reset appropriately and would just hang. The result was a Ring-No-Answer situation that justifiably annoyed our customers. It took many weeks to diagnose and correct the bug, and more weeks and many dollars to replace all the bad modems. It was a tough final chapter to what had been a great partnership. Boomer 15:13, 24 February 2007 (UTC)