Suresh Lulla

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Suresh Lulla established Qimpro Consultants Private Limited in 1987 as a focused quality management consultancy based on The Juran Trilogy: quality planning, quality control, and quality improvement. Since inception, Qimpro has saved Indian corporates over Rs 5,000 crores in terms of costs of poor quality, using the Juran methodologies. Currently, Qimpro is the exclusive Indian affiliate of David Hutchins International, UK; GOAL/QPC, USA; and Quality Council of Indiana, USA. Apart from India, Qimpro has conducted assignments in Thailand, Malaysia,Singapore, Indonesia, Pakistan, Sultanate of Oman, Iran and Kenya.

In 1991, Mr Lulla established Qimpro Standards Organization for conducting assessments and audits of organizations against business excellence models as well as world-class quality systems criteria. Several client organizations have won the IMC Ramkrishna Bajaj National Quality Award,Deming Application Prize, and Asia Pacific Quality Award.

In 1992, Mr Lulla initiated an improvement-team competition for the QualTech Prize. This competition currently extends to innovation.

In 1994, as Chairman of the IMC Quality Awards Committee, Mr Lulla instituted the IMC Ramkrishna Bajaj National Quality Award, and the IMC Juran Quality Medal.

In 2000, Mr Lulla established Qimpro Foundation for recognizing individual excellence in qualitystatesmen,-leaders,-managers and-facilitators. The Foundation also focuses on quality in education and healthcare.

In 2006, Mr Lulla launched the BestPrax Club for sharing and growing ‘generic’ business practices.

Mr Lulla was invited as Consultant for the third anniversary issue of Business Today, January 1995,dedicated to ‘The Quality Revolution’. In addition, he was on the Board of Editors for the book, ‘A History of Managing for Quality’, J M Juran, Editor-in-Chief, ASQC Quality Press (1995). Mr Lulla has authored ‘World-Class Quality: An Executive Handbook’ published by Tata McGraw-Hill (2003).

Mr Lulla’s areas of specialization include:

> Leadership for Quality

> Improvement and Innovation Tools

> Cost of Poor Quality

> International Quality Maturity Model

> IMC Ramkrishna Bajaj National Quality Award (Baldrige Model)

> Professional Qualitist Certification

In 2004, Mr Lulla was awarded the IMC Juran Centennial Medal for his pioneering contribution to quality practices in India.

In 2005, Mr Lulla was awarded the Distinguished Alumnus Award by the Indian Institute of Technology, Bombay in recognition of his outstanding achievements in Quality Management Consultancy.

In 2006, Mr Lulla was conferred the award of Fellow Member by the Institute of Management Consultants of India.

Mr Lulla is a B Tech in Mechanical Engineering from the Indian Institute of Technology, Bombay and an MS in Industrial Engineering from Wayne State University, Detroit. He is a Senior Member of the American Society for Quality and a Certified Management Consultant from the Institute of Management Consultants of India.

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