Talk:Sales process

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[edit] Sales Process and CRM links

It is interesting to see how providers of CRM (Customer Relationship Management) systems are beginning to work alongside the providers of sales processes. This collaboration means that the electronic tools that support the sales processes can use the information that is held in the CRM and the analysis that is produced can be shared across the range of individuals that may be involved in any sales opportunity.


[edit] Typical providers

CRM systems can be either installed applications or provided over the web by application service providers (typical ASPs in this area are salesforce.com and Siebel) and sales process tools are typically provided by the well known names in the market place (such as Huthwaite International with their SPIN® face-to-face sales skills model and Major Sales Process toolbox).

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