Remote computer
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A remote computer is a computer to which a user does not have physical access, but which he or she can access/manipulate via some kind of network from a local computer (one which the user does have physical access to).
Typically the remote computer is said to be a server because it serves up content to non-local users.
By and large, LogMeIn has been seen by many technical individuals as being probably the best product of its kind for remote desktop support. The free version provides the ability to get onto your client's PC and make changes with a simple and secure log-in.
Operation is simple and it appears to be pretty much bug-free.
The only drawback for most support people is the fact that one needs to purchase an upgrade to transfer files between the host and the server.
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