Talk:Queueing theory

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Contents 1 Buzen's algorithm 2 Spelling: "queueing" versus "queuing" 2.1 Rude Customer Handling 2.2 And the point is?

[edit] Buzen's algorithm

There's a fragment of an article on Buzen's algorithm that I'm working on with a few others, but when we tried to move it here we moved it to Talk:Queueing_Theory instead by accident. So, this comment is a placeholder until it finds its way over here. John Reed Riley 04:29, 19 March 2006 (UTC)

I've moved the fragment over to Buzen's algorithm, despite the fact that it isn't finished yet. Hopefully someone else has enough time to finish it. John Reed Riley 19:44, 11 November 2006 (UTC)

[edit] Spelling: "queueing" versus "queuing"

I've reverted a recent edit that changed the spelling of "queueing" in the article to "queuing". My reasons are as follows. Firstly, all literature on queueing theory that I have seen uses the "queueing" spelling. Also, the name of the article is "Queueing_theory". There's even a link in the article to a FAQ explaining that "[the] vast majority of queueing theory researchers use 'queueing.'" John Reed Riley 21:42, 18 April 2006 (UTC)

[edit] Rude Customer Handling

It is incorrect to say there is no math modeling of "rude" customers such as network traffic flows. I did some back in the mid 90's and the work was continued by my former research partner. http://www.ecip.org/

Hmmm.. does the article imply this anywhere? I couldn't see where it did. Does "Rude" here mean anything other than "preemptive" (pushing in)? That's a standard part of queuing theory hand has been for some while. --Richard Clegg 07:26, 17 May 2006 (UTC)

In the limits of the math approach section it is implied... by rude I mean they arrive out of order and/or not at all (there are missing arrivals and what does arrive is not in time order)

The "limits of the math" section really says nothing about that issue whatsoever. --Richard Clegg 21:52, 17 May 2006 (UTC)

What does one really mean by rude customer handling? What is polite customer handling, for that matter? I think using terms such as rude or polite are too emotive and vague for a scientific theory. These terms should be avoided as they describe some person's opinions about the way customers are handled, not the specific way customers are handled. For example: First Come First Served describes the way arriving customers are handled. Some may consider this polite, in some situations. However, if you were seeking service for a life threatening situation, being delayed by someone who did not have a more serious situation would be rude - to you - here service should be Most Serious Served First. Thus rude is a subjective opinion, while describing the method of service is a more objective assessment. And if everyone understands and accepts the service regime then it is not rude, either - it is the unexpected that becomes rude. -- Cameron Dewe 00:20, 1 October 2006 (UTC)

Only this section of the talk page mentions "rude" customers. I can only assume it is a reference to pre-emption. I've never heard it used in a technical sense. --Richard Clegg 12:18, 1 October 2006 (UTC)

[edit] And the point is?

This article fails to actually explain queueing theory!

Yes -- that would take a book. Probably a book which only someone with at least an undergraduate training in a mathematical area could understand. However, if there are specific omissions which could be addressed then I'd like to work on this. --Richard Clegg 15:11, 28 September 2006 (UTC)

Many books and articled have been written on the subject. I think the issue is the article barely scratches the surface of the subject as it fails to explain that queues are encountered in so many different situations it is difficult to even recognise it is a queue, let alone understand that queueing theory applies to the situation. My particular criticism of the article is that it is too detailed and piecemeal about specific situations without first laying down some basic groundwork about how common queueing is in our lives and hence how widely queueing theory is applicable. -- Cameron Dewe 00:20, 1 October 2006 (UTC)

I like what you've done to the article. It's definitely improved. --Richard Clegg 12:18, 1 October 2006 (UTC)