Preventive Action

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A Preventive Action is a change implemented to address a weakness in a management system that is not yet responsible for causing nonconforming product or service.

Candidates for preventive action generally result from suggestions from customers or participants in the process.

The focus for preventive actions is to avoid creating nonconformances, but also commonly includes improvements in efficiency.

In some settings, Corrective Action is used as an encompassing term that includes Remedial Actions, Corrective Actions and Preventive Actions

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