Poste Italiane

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Poste Italiane S.p.A.

Type	Public
Founded
Headquarters	Rome, Italy
Key people	Vittorio Mincato (Board Member and Chairman)
Industry	Postal Service, Air Courier
Employees	151.529
Website	www.poste.it/

Poste Italiane S.p.A. is the government-owned postal service of Italy, headquartered in Rome.

Besides providing core postal services, Poste Italiane Group offers integrated products, as well as communication, logistics and financial services all over Italy.

The ability to manage complex outsourcing processes enables the Group to fulfil customer needs in the retail, business and public administration segments, in compliance with certified quality monitoring standards and in line with the other leading European players.

Thanks to its robust communication, logistics and IT networks, the Group offers a wide range of postal products, from express mail services to a broad selection of financial products. Poste Italiane's products and services can be customised or integrated to meet the requirements of all customer categories.

The Poste Italiane Group includes: the SDA Group which provides express mail and logistics; Mototaxi city bike couriers; Postecom managing Internet services; PosteVita and BancoPosta Fondi offering life insurance and investment solution and Postel, the European leader for hybrid electronic mail and document processing.

1 Board Members
2 Quality of Service
3 See also
4 External links

[edit] Board Members

Vittorio Mincato (Chairman)
Nunzio Guglielmino (Vice Chairman)
Massimo Sarmi (CEO & Managing Director)
Salvatore Biasco
Roberto Colombo
Franco Corlaita
Angelo Mariano
Filippo Milone
Mauro Michielon
Francesco Pizzo
Giampaolo Rossi

[edit] Quality of Service

Poste Italiane have often been criticized for the quality of the service offered to citizen. Lost mail, late mail, undelivered mail is not uncommon. Poste Italiane service is below the European Union standard. Several services that are offered to consumers in other countries, like the ability to pay by check in the mail or the home delivery of DVDs, are simply impossible in Italy, as these item would likely be lost or stolen. Italian citizen often realize how bad their postal service is when the move abroad and start to use a modern postal service.