Personal knowledge networking

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Various technologies and behaviours support Personal Knowledge Networking:

Personal Knowledge Networking and social networks — for example, wikis, Really Simple Syndication (RSS) and relationship networks. Interest is also being driven by the realization that KM can happen without a lot of explicit governance. This trend is called "grass-roots KM" as opposed to traditional, top-down enterprise KM.

With PKN technologies, employees can get to the information they need by using:

  • Personal knowledge search tools instead of searching on the corporate intranet
  • Instant messaging and Short Message Service (SMS) instead of the telephone or e-mail
  • Peer-to-peer file sharing instead of enterprise file servers
  • A wiki instead of a team collaboration space
  • "Blogging" instead of the enterprise's Web content management

PKN expands through grass-roots adoption within virtual teams and communities, and as a result, the tools in which an enterprise may invest for enterprise KM may not get as much usage as expected — particularly when operational support is weak for those technology solutions.


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