Passenger information system
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A passenger information system is an electronic information system for patrons of the German ÖPNV and SPFV public transportation systems. It transcends pure transportation schedule information. The objective is to offer the passenger an information venue through which he can comprehensively inform himself about the ÖPNV within his own milieu.
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[edit] Requirements
[edit] Information scope
A passenger information system should offer these services:
- Generation of personal transportation schedules (individual transportation schedules for a particular route between departure and destination at a particular time)
- Generation of posted transportation schedules
- Generation of route schedules such as would appear in a printed transportation schedule brochure
- Generation of street map of the departure, transfer, and destination locations (in general bus stops.)
- Issuance of fare information
- Generation of smart cards
- Issuance of disruption information (the ÖPNV passenger registers with “his” route and receives current information pertaining to all disruptions along “his” route)
[edit] Distribution media
Information should be deliverable via an appropriate electronic medium as well as in printed form. Suitable electronic technologies and services could be:
- telephone(interactive voice response)
- touch screen for self service (e.g. in customer offices)
- PC (CD-ROM) as local software updatable by download.
- internet (WWW)
- PDA
- mobile phone (SMS)
[edit] Additional requirements
Additional requirements for a passenger information system:
- It should prepare information for the disabled
- Information should always be current
- Should be able to provide Information in multiple languages
- Should be able to provide precise information
- Response times should be reasonable
[edit] Applications
A passenger information system serves as a way to pre-plan a trip (prior to trip commencement), as an on the spot information source (at the departure station, embarkation stop) and during the trip itself. The information on and in the means of transportation (vehicle) are included, for example, route markings, travel destinations, audible and visual debarkation point information, and connection advise.
[edit] Public transport
- See Dynamic Passenger Information (DPI) and
- Hamburger Hochbahn (HHA): Passenger Information and Management System
[edit] Deutsche Bahn Rail traffic
Deutsche Bahn AG offers a Travel Information System (RIS). This determines actual train positions relative to the published schedule as well as known impediments to operation and prognoses for the anticipated arrival and departure times of the trains.
This information is made available to the train conductor (via SMS) as well as to the passenger via loudspeaker in the train station or schedule boards on the internet (http://www.bahn.de/ris). The VRR ((http://www.vrr.de/de/fahrplanauskunft/index.html) and VRS (http://195.14.241.6/ass/client/vrs/fahrplanauskunft.html) transportation schedule information systems also process RIS data.
The data can also be queried in real time via mobile terminal devices like |PDAs, and [[mobile phone]s over WAP and i-mode.
- WAP: http://wap.bahn.de/bin/mobil/bhftafel.exe/dow?
- imode: http://wap.bahn.de/bin/mobil/bhftafel.exe/doi?
- PDA: http://reiseauskunft.bahn.de/bin/bhftafel.exe/dn?L=ua_pda&
[edit] Intersystem
- DELFI: Germany-wide passenger information from point to point [1]