Organizational Memory System

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An Organizational Memory System (OMS) or Organizational Memory Information System (OMIS) "functions to provide a means by which knowledge from the past is brought to bear on present activities, thus resulting in increased levels of effectiveness for the organization"(1)

"An OMS arise from the integration of basic techniques into a computer system that collects, refreshes and structures data and knowledge in the organization to provide it for tasks in a most directed, context dependent and active manner."(2)

An OMS uses functions from systems for knowledge management, quality management, enterprise content management, workflow, groupware, document management, retrieval and research, and provides a collaborative environment which is already running in some intranets of some organizations. In future it will be greater than more organization to support supply chain management and information logistics.

One of the main aims for introduction of OMS in companies is the reduction of the daily search time which has an amount of 40-60% without it. Other aims can be relief, education, improvement of task allocation and drop out of employees. Currently there is no product on the market fulfilling the needs of an OMS.

[edit] Sources

  1. Eric W.Stein and Vladimir Zwass, Actualizing Organizational Memory with Information Systems, Information Systems Research, 6, 2, June 1995, 82-117, p. 95.
  2. (German) organizational Memory (OM)?. MultimediaApplikationen @ TechnischeUniversität Chemnitz (2006-07-07). Retrieved on 2006-11-05.
  3. (German) economyaustria: article aboout daily search time, http://www.know-center.tugraz.at/content/download/269/1249/file/2004-06-28_ECAustria.pdf, 2004-06-28
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