Helio (wireless carrier)

From Wikipedia, the free encyclopedia

The article Helio redirects here, for other uses see Helio (disambiguation).
The neutrality of this article is disputed.
Please see the discussion on the talk page.
Helio Inc.
Helio logo
Type Joint venture between SK Telecom Inc. (50%) and Earthlink Inc. (50%)
Founded January 26, 2005
Headquarters Los Angeles, CA
Key people Sky Dayton - CEO and Director
Dr. Wonhee Sull - COO and Director
Todd Tappin - CFO
Industry Wireless Services
Products Code Division Multiple Access and Evolution Data Optimized CDMA 1xEvDO
Slogan Don't call Us a Phone Company; Don't call it a Phone
Website Helio

Helio is an MVNO wireless carrier, launched on May 2, 2006. It is the joint venture between SK Telecom (a South Korean CDMA mobile telecom) and Earthlink.

On January 26, 2005, Earthlink and SK Telecom announced to the media that they had entered into agreement to launch a new US mobile provider. This provider would operate as a mobile virtual network operator and would lease network capacity from Sprint. The premise of this new company would be to bring advanced mobile devices in service from SK Telecom's home market of Korea to the US wireless market, where such advanced devices had been noted, by many, to be lacking. Helio, as it was to be called, would market itself to the younger demographic, promoting itself using the latest in cutting-edge handset technology. They plan to avoid taking on the major US wireless carriers directly, and instead they intend to carve out a niche for themselves with technology-savvy consumers. Earthlink and SK Telecom agreed to provide financing totaling $440 million US dollars, with each of the two owning 50% of the new company.[1]

Today, in addition to leasing capacity from Sprint Nextel, their devices, in the event that Sprint Nextel isn't available, will go into "roaming" mode to use Alltel and voice-only service from Verizon Wireless.

Contents

[edit] Devices

Since they lease their network capacity primarily from Sprint Nextel, their devices operate using the CDMA 1xEVDO standard. This is also the standard used by SK Telecom in the Korean market. As such, many of Helio's devices are expected to be rebranded and refined versions of similar devices already offered for sale by SK Telecom overseas. At the time, Helio offered two device models at launch titled the Kickflip and Hero. Later these devices were replaced by the Drift slider, which was added to their device line-up in November 2006, and the Heat slider, which was added in March 2007.

Helio's first device received some scathing reviews, in large part due to buggy software.[2] However, more recent devices have been better received[3][4], and PC Magazine has described the upcoming Helio Ocean as "stunning" and potentially "the kind of phone you'd switch carriers for".[5] (The actual device has not yet been reviewed.)

[edit] Drift

The Drift is available in black and a limited edition white pearlescent. The Drift is the first to have Location Based Services bundled with the device. The Drift comes loaded with a version of Google Maps that uses the device's GPS to locate the user on a map and the Buddy Beacon application that lets friends share their current location with each other. It also features a 2.0 megapixel camera. This is Helio's third model.

[edit] Heat

The Heat is available in Onyx (black) and Gold. The Heat has Location Based Services bundled with the device and comes loaded with Google Maps that uses the device's GPS to locate the user on a map and the Buddy Beacon application that lets friends share their current location with each other. The Heat features touch sensitive keys (instead of actual buttons) but has a slightly lesser quality camera than its sister device, The Drift, as it only has 1.3 megapixels. The Heat also does not have a microSD card slot, so 136 MB is maximum memory capacity for this device.

 The Helio Ocean
The Helio Ocean

[edit] Ocean

The Ocean is the industry's first dual-slider device, combining a traditional numeric keypad and a separate full QWERTY keyboard in a single handset. Designed primarily as a social networking tool, Ocean merges Instant Messages, text messages, picture messages and emails from all the major portals in one location. Ocean also delivers full over-the-air music downloads, video-on-demand, a 2 megapixel camera, an HTML browser, MySpace on Helio, GPS-enabled Google Maps for mobile, and Buddy Beacon. The Ocean will be available in the spring of 2007.

[edit] Past Devices

[edit] Kickflip

The Kickflip, produced by VK Mobile, was Helio's very first device on the market. The Kickflip is a swiveling device. Some of the features included 2.0 megapixel camera, 90 minutes of video, side buttons, QVGA screen, and 8 day stand by/2.5 hour talk time battery life. Even though the Kickflip was possibly Helio's most popular device at the time, it was discontinued due to VK Mobile filing for bankruptcy.

The Helio Kickflip
The Helio Kickflip

[edit] Hero

The Helio Hero was Helio's second device. It was a slider, available only in black. The Hero included 2.0 megapixel camera with opening and closing lens cover, QVGA screen, coprocessor chip for enhanced video and sound, duplex stereo speakers, and 8 day standby/3 hours talk time battery life.

[edit] Hybrid

The Hybrid is a PC card which provides ultra-fast and reliable wireless internet access via Helio's speedy 3G technology and Wi-Fi hot spots. The Hybrid is simply a rebranded Sierra AirCard.

[edit] MySpace Partnership

On February 16, 2006, Helio announced it had partnered with MySpace, a popular online social-networking community. Helio has created a wireless MySpace portal which its subscribers can use to access their mailbox, bulletins, blogs, photos, and profiles from their Helio device. Helio subscribers will also enjoy additional MySpace member benefits, such as photo posting directly from a Helio device, additional photo storage capacity, and a mobile online status indicator for use in the user's MySpace profile.

[edit] Device Trade-In

In the past, some cellular service providers have allowed customers to return old cell phones for some sort of credit. In June, Helio went one step further by offering its customers a window of 30 days during which they have the opportunity to trade in not only their old cell phones, but other devices such as iPods, PDAs, digital cameras and handheld game consoles for money.[6][7]

[edit] Soft Launch

When Helio first opened its doors for business in May of 2006, they opted for a soft launch. Most of the promotion was done by word of mouth and promotional events across the country, instead of using conventional advertising.

As of early July 2006, Helio has released revised firmware for its Kickflip and existing users will be able to exchange their Kickflip handsets for a replacement with the new firmware at no cost.

[edit] Hard Launch

On July 13, 2006, Helio began running TV commercials with the slogan, "Don't Call Us a Phone Company; Don't Call it a Phone." Alongside the television commercials, Helio has also begun advertising on billboards and in the print media, specifically in trendy magazines that serve the 18-34 demographic, and very heavily on MySpace.

[edit] External links

  • Helio.com, official website
  • Helio EV-DO Coverage Map
  • [1] PC Mag - Helio Introduces Sidekick Killer
  • [2] PC Mag - Hands-On With the Helio Ocean
  • [3] PC mag article listing Helio Kickflip as No.1 of the biggest wireless disappointments of 2006
  • [4] PC mag Kickflip brief review as part of the worst disappointments of 2006
  • [5] PC Mag full review - Terrible

[edit] References

  1. ^ http://helio.com/headlines/sk_sj_merc.pdf
  2. ^ http://www.pcmag.com/article2/0,1895,1965756,00.asp
  3. ^ http://www.pcmag.com/article2/0,1759,1965811,00.asp
  4. ^ http://www.pcmag.com/article2/0,1759,2070868,00.asp
  5. ^ http://www.pcmag.com/article2/0,1895,2107686,00.asp
  6. ^ http://www.engadget.com/2006/06/19/helio-letting-new-subs-trade-in-old-gadgets/
  7. ^ http://helio.tradeups.com/getquote.aspx