Talk:Customer Care Framework

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Marking writing style as more advert like than reference like: This is happening a lot to this article. Please define why/where you see that writing style so it can be corrected. Simply stating you feel it looks like an advert is useless.

There are no citations except from MS sources.

That is no reason to tag it as an advert. It is reason to tag it as not having external citations. Please do not abuse tags like this.

It is an advertisement. The originator of the article is an MS blogger who writes about CCF. The sources are all from Microsoft.

The originator may have been, but I have performed a number of updates (addition of information, rewriting content to remove any advertising style writing etc...) in the last 2 months and I do not work for Microsoft (feel free to check my IP address and compare it to the country I live in as opposed to any Microsoft bloggers which all seem to be based in America). In regards to the references, I have been responsible for each one of those and I agree they all point to Microsoft made content (which is why I have no problem with the external citation mark), I challange you to search the internet for any external content. CCF is probebly the least used Microsoft product and as such very little (if any) external exists.196.2.124.251 18:26, 11 March 2007 (UTC)

To try and make the article less like an "advert" based on your explanation of why you think it is one, I have listed CCF's competitor and a external news link to a reference customer.196.2.124.251 18:38, 11 March 2007 (UTC)