Consumer Credit Counselling Service

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[edit] Introduction

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The Consumer Credit Counselling Service (CCCS) is a registered charity in the United Kingdom which has has followed the creditor funded American model of debt counselling. CCCS is currently the largest debt advice charity in the UK, and is funded entirely by the credit industry.

The stated purpose of the organisation is to assist people who are in financial difficulty by providing free advice and debt management plans to assist individuals with managing unsecured debts. CCCS receives around 10% voluntary monthly contributions from creditors for the debt recovery services provided.

The trustees of the charity include Christopher Leslie. The chairman is Malcolm Hurlston who is often quoted in the media about his creditor funded debt management plans.

[edit] History

The Charity was started in 1993 and is funded entirely by the credit industry. .

[edit] Location

The charity's head office is based in Leeds, England. There are also centres in London, Glasgow, Cardiff, Newcastle, Birmingham, Chester, Halifax, Eastbourne, Nottingham and Limavady, Northern Ireland.

[edit] Recent Developments

In 2006, CCCS provided in-depth counselling sessions to over 73,000 people, repaid £140.3 million to lenders, set up 35,135 debt management plans, and answered 293,000 calls on the freephone helpline. The average unsecured debt levels of a CCCS client in 2006 was £31,370. In 2006, the charity introduced personal online counselling called CCCS Debt Remedy which is believed to be the only service of its kind in the world.


In April 2007, the charity will offer Individual Voluntary Arrangements (IVA) in-house for counselled clients who are deemed suitable.

[edit] External links