Consumer Action Legal Centre

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[edit] Consumer Action Law Centre – Victoria, Australia

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The Consumer Action Law Centre is a campaign-focused consumer advocacy, litigation and policy organisation. Based in Melbourne, Australia, it was formed in 2006 by the merger of the Consumer Law Centre Victoria and the Consumer Credit Legal Service and is funded jointly by Victoria Legal Aid and Consumer Affairs Victoria.

As a community legal centre, Consumer Action provides free legal advice and representation to vulnerable and disadvantaged consumers across Victoria, and is the largest specialist consumer legal practice in Australia. As well as working with consumers directly, Consumer Action provides legal assistance and professional training to community workers who advocate on behalf of consumers.

As a nationally-recognised and influential policy and research body, Consumer Action pursues a law reform agenda across a range of important consumer issues at a governmental level, in the media, and throughout the community directly. Consumer Action is represented on a number of national and state-based regulators' consumer consultative committees, including the Australian Competition and Consumer Commission, the Australian Securities and Investments Commission and the Essential Services Commission (Victoria) as well as a range of government, industry and community sector working groups, Ministerial roundtables, boards, consultative committees and roundtables.

Consumer Action is dedicated to advancing the interests of low-income and vulnerable consumers, and of consumers as a whole.