Call management

From Wikipedia, the free encyclopedia

In telecommunication, the term call management has the following meanings:

• In telegraphy, route selection, signaling, and circuit usage and availability for a call.
• In universal personal telecommunications, the ability of a user to inform the network how to handle incoming calls in accord with certain parameters, such as the call originator, the time of day, and the nature of the call.

Call management is accomplished by means of information in the user's service profile.