Business etiquette
From Wikipedia, the free encyclopedia
Business etiquette is the behaviour to be followed in business world and corporate culture. It is made up of significantly more important things than knowing which fork to use at lunch with a client. It is about dressings, table manners, courtesy, soft-skills, inter-personal skills, trans-national and trans-cultural understanding etc. It is important, as today's business is global and all about connecting, which has crossed all cultural and continental boundaries.
People are a key factor in one's own business success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.
Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top"
