Andon

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Andon is a manufacturing term referring to a signboard incorporating signal lights, audio alarms, and text or other displays installed at a workstation to notify management and other workers of a quality or process problem. The alert can be activated manually by a worker, or may be activated automatically by the production equipment itself. Typically, it will incorporate both a visual indicator and an audible alarm.

An Andon system is one of the principle elements of the Jidoka quality-control method pioneered by Toyota and now part of the Lean methodology. It gives the worker the ability to stop production when a defect is found, and immediately call for assistance. Common reasons for manual activation of the Andon are part shortage, defect created or found, tool malfunction, or a safety problem exists. Work is stopped until a solution has been found out. The alerts may be logged to a database so that they can be studied as part of a continuous-improvement program.

The system will typically indicate where the alert was generated, and may also provide a description of the trouble. Modern Andon systems can include text, graphics, or audio elements. Audio alerts may be done with coded tones, music with different tunes corresponding to the various alerts, or pre-recorded verbal messages.

Usage of the word originated within Japanese manufacturing companies, and in English is a loanword from a Japanese word for a paper lantern.