Talk:American Express

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To-do list for American Express: edit  · history  · watch  · refresh
  • Add section on products offered
  • Add section on operating divisions (Citigroup is a good example for this)

This article seems to be a bit-one sided, and even bordering on "glowing in it's praise" for an organisation that really isn't a very nice company. There's no mention of the way that it carefully structures its operations so as to escape banking and financial oversight in many countries, nor is their reputation for charging merchant fees that are typically double that of other card issuers (so contrary to American Express advertising, the most common phrase that cardholders hear at point of sale is "Oh... Do you have Mastercard or Visa?") mentioned. They also run a "report a noncompliant merchant" scheme, where cardholders are asked to "dob in" (Australian slang for report with malice) or "report" merchants that don't accept american express so that the company can turn the marketing heavies on to the "offending" retailer. These are just a few examples from my own direct experience, I'm sure there's plenty more 'dirt'. A section in this entry that tells the dark side and balances out the 'wholesome goodness' that is currently reported would be, in my view, more than appropriate. GB 24June2006

Very biased towards the US market. In Europe AmEx cards are of little use and few places will accept them.

Also, in 1999 the company introduced a marketing triumph, Blue from American Express, a popular card among the young and techno-savvy with its multi-functional onboard chip. -- This is ridiculous marketing-speak.

Agreed, if there are no objections I will remove it --Jum4 15:17, 19 July 2006 (UTC)
No objections, have removed it.. --Jum4 12:48, 21 July 2006 (UTC)

"Also in 1999, the company introduced a marketing triumph, Blue from American Express, which quickly became a popular card among young adults". This is not much better, can anyone in the US confirm that this card is popular? Any references? As a young(ish) adult I don't know anyone who has an American Express card of any colour. At the very least some mention of the geograpical popularity of various cards should be included. Mtpaley 18:13, 10 September 2006 (UTC)

I Googled "American Express" and got 132,000,000 hits. Why is the link to the salad oil scandal worthy of inclusion when the other 131,999,997 aren't? I think this link should be deleted. It seems if the salad oil link should be anywhere, it should be on the salad oil page. --ButtonwoodTree 02:00, 13 July 2006 (UTC)

In addition, why does the third paragraph indicate that Chenault was preceded by Golub who was preceded by Robinson and then stop there? The company is over 150 years old. Were the CEO/Presidents before Robinson unworthy of mention? Anyone think it would make more sense to include just Chenault in the intro section and mention other CEOs either in the historical section, as appropriate, or in a new section entitled "Past CEOs" (or maybe in both places). --ButtonwoodTree 02:09, 13 July 2006 (UTC)