SunRocket

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SunRocket, Inc.

Type of Company	Incorporated
Founded	Early 2004 in Winchester, Virginia
Headquarters	Vienna, Virginia
Key people	Paul Erickson: Chairman, Co-founder Joyce Dorris: CMO, Co-founder Lisa Hook: CEO David Samuels: CFO Mark Fedor: CTO
Industry	Communications services
Products	Voice over IP
Employees	130+
Website	www.sunrocket.com

SunRocket is a U.S.-based VOIP provider established in early 2004 by Joyce Dorris and Paul Erickson, former MCI executives who were coworkers for over ten years. SunRocket maintains primary offices in the United States and Canada, and outsources most telephone technical and sales support to the Philippines, Guam, and other nations with cheaper labor.

[edit] E911

A frequent criticism of VoIP providers is that emergency telephone number service isn't available, because the physical location of a caller may not correspond to his or her listed phone number. SunRocket is compliant with FCC regulations mandating E911 capability, however the service requires subscribers to register their address with the company and, unless the subscriber is using a UPS for backup power, is not operative in the event of a power failure.