Staples Business Depot

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Staples Business Depot
Image:staplescanadalogos.gif
Type Public
Founded 1991
Headquarters Richmond Hill, Ontario
Key people Steve Matyas, President
Products Office and School Furniture, Office Supplies, Computer Supplies, Copy Services
Revenue $13 billion US, Staples Inc.
Employees 15,000+
Slogan That Was Easy / Rien De Plus Simple
Website http://www.staples.ca

Staples Business Depot is a retail brand of The Business Depot, Ltd., a division of the American office supply chain Staples. In Quebec, Business Depot stores operate as Bureau en Gros. The Business Depot was originally founded by Jack Bingleman in 1991, with Staples as a substantial investor. The American counterpart eventually acquired 100% of the Canadian company in 1994. At this point, new English stores were opened with the "Staples, The Office Superstore" label, like their US counterparts. Later, the company decided to start merging the "Business Depot" and "STAPLES, The Office Superstore" brands to "STAPLES Business Depot". Between approximately 1996 and 2000, Business Depot Ltd. was operating stores under four brands: "STAPLES Business Depot", "Business Depot", "STAPLES, The Office Superstore" and "Bureau En Gros". Around 2001, Staples streamlined their branding, leaving just the "STAPLES Business Depot" and "Bureau En Gros" brands.

Business Depot stores maintain their own private-label brand under the name "Staples Business Depot/Bureau en Gros," which are in many circumstances repackaged Staples-branded products from the United States.

Staples Business Depot offers a wide range of office supplies, and has its departments divided into the following categories: furniture, featuring chairs, office desks, cabinets, banquet tables and accessories; copy centre, supplying photocopying, color printing, binding, and other document services; techonolgy, featuring printers, laptops, projectors, and other technology such as calculators and cash registers; and office supplies, or "aisles," encompassing pens, papers, folders, envelopes, binders and other basic office supply needs (the predominant departments are furniture, "aisles", technology and, copy center).

Some of the larger stores also feature 24-hour copy centre services, and all stores feature on-site technical assistance for computers (STAPLES' Easy Tech Force).

Employees receive a 15% discount at any time for any office supplies they purchase. Previously, they also received 10% off on specific Associate Shopping days which occur approximately once every two months. Starting December 1st, employees now receive 10% off all computer and business machine products and 15% off furniture at any time. Employees also have the option to put 25% down on a purchase and have a certain amount taken off their paychecks every other week interest free.

The company also offers an in-store credit card called the "Enterprise" card (provided by Citibank), and an in-store customer loyalty program called "Dividends" which awards customers with quarterly coupons (if the customer spends over a certain dollar value each quarter) to spend at any Staples Business Depot outfit. Currently, there are no more applications being distributed due to the overhaul the system is currently receiving. Due to be finished around February 1, the changes include stamps and computers being added to the credit in the customers Dividence account. For teachers, there is a special Dividends card called "Dividends For Education."

Staples Business Depot remains one of the most profitable office supply chains in Canada, taking a large share of the market from its rival, Grand & Toy. It is the largest supplier of office supplies to small business and home office individuals.[1]

Staples Business Depot headquarters is located in Richmond Hill, Ontario.

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