Social marketing

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Social marketing is the application of commercial marketing concepts and techniques to target populations to achieve the goal of positive social change. Social marketing began as a formal discipline in 1971, with the publication of the first edition of Social Marketing (ISBN 0-7619-2434-5)^[1] by marketing experts Philip Kotler and Eduardo L. Roberto. Speaking of what they termed "social change campaigns," Kotler and Roberto introduced the subject by writing, “A social change campaign is an organized effort conducted by one group (the change agent) which attempts to persuade others (the target adopters) to accept, modify, or abandon certain ideas, attitudes, practices or behavior." Their 1989 text was updated in 2002 by Philip Kotler, Ned Roberto and Nancy Lee.^[2]

Additional well-regarded texts which further cover the subject include Alan R. Andreasen’s classic Marketing Social Change (ISBN 0-7879-0137-7), Nedra Kline Weinreich’s Hands-On Social Marketing (ISBN 0-7619-0867-6), and Fostering Sustainable Behavior (ISBN 0-86571-406-1) by Doug McKenzie-Mohr and William Smith.

Contents 1 Differences Between Social And Commercial Marketing 2 Applications of social marketing 3 Social marketing confusion 4 See also 5 References 6 External links

[edit] Differences Between Social And Commercial Marketing

Although social marketing is sometimes seen as the simple utilization of standard commercial marketing practices to unorthodox (because non-commercial) goals, this can be an over-simplification. It is true that monetary profit for the organization sponsoring the effort may not necessarily be a prime goal. Government sponsorship of public health initiatives, though maintaining an awareness of budget concerns, may not aim at commercial returns at all. But commercial returns may be a central aim, if the sponsor of the marketing effort is a non-profit organization intending to raise funds.

Also, whereas commercial marketing often aims at a comparatively simple influence over its target market, social marketing goals can be far more subtle and complex. A commercial marketer selling a product may only seek to influence a buyer to make a product purchase. Social marketers, dealing with goals such as reducing cigarette smoking or encouraging condom usage, have more difficult goals: to make potentially difficult and long-term behavioral change in target populations.

It is sometimes felt that social marketing is restricted to a particular spectrum of client -- the non-profit organization, the health services group, the government agency. Indeed, these often are the clients of social marketing agencies, but the goal of inducing social change is not restricted to governmental or non-profit charitable organizations; it may be argued that corporate public relations efforts such as funding for the arts are an example of social marketing.

[edit] Applications of social marketing

Health promotion campaigns in the late 1980s started to apply social marketing in practice. Notable early developments took place in Australia. These included the Victoria Cancer Council developing its anti-tobacco campaign "Quit" (1988), and "SunSmart" (1988), its campaign against skin cancer which had the slogan Slip! Slap! Slop!.^[3]

Dancesafe followed the ideas of social marketing in its communication practices.

On a wider front, by 2004, Government in the United Kingdom announced the development of its first social marketing strategy for all aspects of health.^[4]

[edit] Social marketing confusion

In 2006, JupiterMedia announced its "Social Marketing" service[5], with which it aims to enable website owners to profit from social media. Despite protests from the social marketing communities over the hijacking of the term, Jupiter decided to stick with the name[6]. However, Jupiter's approach is more correctly (and commonly) referred to as Social Media Optimization.

In a similar incident, Forrester Research renamed their "Social Marketing Bootcamp" as "Social Computing Bootcamp" once they realised their mistake[7].

[edit] See also

Main article: List of topics related to public relations and propaganda

• Health promotion
• Financial literacy

[edit] References

1. ↑  Kotler, Philip and Eduardo L. Roberto. Social Marketing, 1971.
2. ↑  Kotler, Philip, Ned Roberto and Nancy Lee. Social Marketing: Improving the Quality of Life, SAGE, 2002. (ISBN 0-7619-2434-5)
3. ↑  VicHealth History: Major Events and Milestones
4. ↑  UK Department of Health, Choosing Health: Making Healthy Choices Easier, Cmd.6374 2004.

[edit] External links

A number of existing marketing agencies have come to place a partial or complete focus on social marketing goals and clients.

• The largest such organization is Population Services International, whose efforts to reduce the incidence of AIDS in Africa have been credited with possibly saving several hundred thousand lives there.

Other noted agencies include:

• Social Change Media an Australian social marketing agency that has been operating since 1988.
• Futures Group
• Better World Advertising.
• Ogilvy Public Relations Worldwide is an example of a large existing advertising and marketing firm forming a branch largely specializing in social marketing efforts.
• Diva Creative

Publications

• The Social Marketing Quarterly is the flagship publication for latest and best practices in the field of social marketing.

See also:

• [8] The Institute for Social Marketing based at the University of Stirling in the UK.
• Social Marketing Institute
• Weinreich Communications Social-Marketing.com
• Kirby Marketing Solutions Marketing and Communication for Good. We provide social marketing research, audience segmentation, and strategic marketing planning services.
• Health Canada’s The Social Marketing Network,
• McKenzie-Mohr & Associates’ Social Marketing.
• The Canadian Tools Of Change web site presents a description of various components of social marketing planning and execution.
• Social Marketing Services, Inc., in Washington State provides workshops and trainings on social marketing efforts to improve health, prevent injuries, protect the environment and contribute to communities.
• Pascal & Associates offers a simple and clearly written brief introduction to the general subject of social marketing.
• Social Marketing Downunder sponsored by the New Zealand government as a resource for New Zealand, Australia and South Pacific.
• NSMS development site of the UK national social marketing strategy for health, 2006.
• US Department of Health Centres for Disease Control (CDC) offers a wide range of social marketing resources.
• Best Start a US not-for-profit corporation.
• Private Sector Partnerships USAID project focused on increasing the private sector's role in providing high-quality health products and services in developing countries.
• The Turning Point Social Marketing National Excellence Collaborative a Robert Wood Johnson Foundation-funded project that offers numerous downloadable publications about social marketing, including the CDCynergy-Social Marketing Edition CD-ROM. The Collaborative is offering a two day CDCynergy train the trainer in Washington, DC on October 24 & 25, 2006 and two one-day trainings at the SOPHE and APHA meetings in Boston in November. To register for training visit the Collaborative's website
• Social Marketing Wiki An open resource for people who want to pass along and exchange ideas, methods, examples and wisdom of introducing and enhancing the knowledge and skills of social marketing among various groups of people.