Sales Order
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The Sales Order, sometimes abbreviated as SO, is an order received by a business from a customer. A sales order may be for products and/or services. Given the wide variety of businesses, this means that the orders can be fulfilled in several ways. Broadly, the fulfillment modes, based on the relationship between the order receipt and production, are as follows
- Build to Stock - Where products are built and stocked in anticipation of demand. Most products for the consumer would fall into this category
- Build to Order - Where products are built based on orders received. This is most prevalent for custom parts.
- Engineer to Order - Where some amount of product design work is done after receiving the order
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[edit] Common Order types
- Quote
- Spot Order
- Sales Contract
- Intra-company Order
- Pull Order
- Service Order
- Return Order
[edit] Customer Order Fulfillment
The steps involved in fulfilling the demands made in a sales order make up the order fulfillment process.