Microsoft Dynamics CRM
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Microsoft Dynamics CRM is a Customer Relationship Management software package developed by Microsoft. It is a part of the Microsoft Dynamics family of business tools.
The current version of Dynamics is 3.0, released on December, 2005. The most notable update over the version 1.2 (version 2 was skipped entirely), is the ability to synchronize with Microsoft Outlook, and integration with BlackBerry mobile devices.