Metacommunicative competence
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Metacommunicative competence is the ability to intervene (in a guiding or constructively controlling way) within difficult conversations and to correct communication problems by utilizing the different ways of practical communication:
- verbal communication: by words or their meaning
- paraverbal communication: loudness of speaking, manner of speaking, when keeping silent, meaning of interrupting or interfering the conversation
- nonverbal communication: body language (facial expression, eye contact, gestures), messages without words
- extraverbal communication: time, place, context, orientation towards target groups, tactile (feeling by touching) and olfactory (smelling) aspects
Within the metacommunicative competence the aforementioned ways of communication can be used in a balanced and therefore credible, authentic way as well as simultaneously observed (Meta-analysis), if necessary corrected and adapted to an evolvement, a new influence or a new situation.