Management effectiveness

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In management, the ultimate measure of management's performance is the metric of management effectiveness which includes:

  • execution, or how well management's plans are carried out by members of the organization
  • leadership, or how effectively management communicates and translates the vision and strategy of the organization to the members
  • delegation, or how well management gives assignments and communicates instructions to members of the organization
  • return on investment, or how well management utilizes the resources (financial, physical, and human) of the organization to bring an acceptable return to shareholders
  • conflict management, or how well management is able to utilize confrontation and collaboration skills; management's ability to be flexible and appeal to common interests.
  • motivation, how management attempts to understand the needs of others and inspires them to perform. Motivation focuses on how performance is rewarded rather than how failure is punished.
  • consideration, how managers seek to understand and appreciate others' values; and not merely as a means to a business goal.

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