Hunt Group
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A telephone system hunt group allows for automatic distribution of incoming calls to two or more extensions.
A hunt group is a grouping of telephone lines (usually incoming) that are set up to receive calls in a particular order if a line is busy.
For example: Line 1 - 555-1000 - First in hunt group Line 2 - 555-1001 - Second in hunt group Line 3 - 555-1002 - Third in hunt group
If line 1 is busy and a call comes in, then that call will be routed to line 2. If both lines 1, and 2 are busy, then the call will be routed to line 3, etc.
Automatically included in a PBX phone system. A local phone company can provide this feature for a small fee.