Hawaiian Telcom
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| Type | Privately held |
| Founded | Sale of Verizon Hawaii by Verizon Communications (NYSE: VZ) to The Carlyle Group in 2005. |
| Location | Honolulu, Hawaii |
| Key people | Michael Ruley, CEO |
| Industry | Communications Services |
| Products | Internet services, telecommunications |
| Employees | 1,700 |
| Website | www.hawaiiantel.com |
Hawaiian Telcom is the incumbent local exchange carrier (ILEC) or dominant local telephone company, serving the state of Hawaii. It was formed in 2005 by The Carlyle Group, following its purchase of the Hawaii assets of Verizon Communications, which was known as Verizon Hawaii, and previously as GTE Hawaiian Tel and Hawaiian Telephone Company.
Hawaiian Telcom provides local phone, long distance, internet services (dial-up and DSL), and is a directory publisher and mobile virtual network operator using leased capacity provided by Sprint and Verizon Wireless's CDMA networks. Verizon Wireless's Hawaii operations were not included in the deal, and Verizon Wireless continues to operate in Hawaii as before the merger.
Carlyle's purchase of Verizon Hawaii was quite controversial with the public and competitive local exchange carriers, Time Warner Telecom and Pacific LightNet, who had doubts about the Carlyle's lack of experience operating telecommunication businesses, and their intentions as to raising rates, upgrading the network with optical fiber as former-parent Verizon was doing on the mainland, and possible resale of the business in just a few years, all seen as being detrimental to the public interest.
Since breaking off from Verizon in April, 2005, the company has been overcoming difficulties transitioning to its own systems. Issues ranged from extremely long hold times to speak to representatives, to duplicate and delayed bills.
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United States telephone companies | ||
|---|---|---|---|
| Alaska Power and Telephone Company | AT&T | BellSouth (pending acquisition) | CenturyTel | Cincinnati Bell | Frontier | Embarq | Hawaiian Telcom | Qwest | TDS | Verizon | XO Communications | Windstream | |||
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American mobile phone companies | ||
|---|---|---|---|
| Alltel | Centennial Wireless | Cincinnati Bell Wireless | Cingular Wireless | Cricket Communications | Dobson Cellular | Edge Wireless | MetroPCS | nTelos | Plateau Wireless | Revol | SouthernLINC Wireless | Sprint Nextel | SunCom | T-Mobile | U.S. Cellular | Unicel | Verizon Wireless | Viaero | |||
| Mobile Virtual Network Operators (MVNO)s: 7-Eleven Wireless | Amp'd Mobile | Boost Mobile | Disney Mobile | Hawaiian Telcom | Helio | Jitterbug Wireless | Jump Mobile | Mobile ESPN | Net10 Wireless | Qwest Wireless | Simple Freedom | TracFone | Virgin Mobile | XE Mobile | |||
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